Annual of social work, Vol. 27 No. 1, 2020.
Review article
https://doi.org/10.3935/ljsr.v27i1.374
ONLINE SUPERVISION IN THE TIME OF COVID-19 CRISIS: THE CROATIAN PERSPECTIVE
Marina Ajduković
orcid.org/0000-0002-0561-9908
; Department of Social Work, Law Faculty, University of Zagreb, Zagreb, Croatia
Abstract
Although this paper is intended for all participants in the supervisory process, such as supervisees and those who make decisions about the implementation of supervision on various organizational levels, it is primarily intended for supervisors. As elsewhere in the world, due to the COVID-19 epidemics supervisors in Croatia are currently faced with the necessity of conducting various forms of supporting supervision for professionals and volunteers who work with vulnerable population groups. Simultaneously, and specifically for Croatia, supervisors are faced with the necessity of using online supervision which is a novelty here. Starting from an analysis of international experiences and our initial experiences, the paper provides the first guidelines for “the beginners” for planning and conducting online supervision. Ethical and legal aspects of protecting supervisees and clients, IT aspects and practical aspects of online supervisory work are examined. The paper also describes characteristics of supportive supervision, including emotional regulation in the supervisory process, which has to be provided online during the COVID-19 epidemics.
Keywords
supporting supervision; online supervision; protection of mental health of helpers; emotional regulation in supervision; COVID-19 crisis
Hrčak ID:
242204
URI
Publication date:
30.7.2020.
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