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Dynamics of market orientation in Croatian economy

Bruno Grbac ; Faculty of Economics, University of Rijeka, Rijeka, Croatia
Ivana First ; Faculty of Economics, University of Rijeka, Rijeka, Croatia

Puni tekst: engleski, pdf (361 KB) str. 373-394 preuzimanja: 536* citiraj
APA 6th Edition
Grbac, B. i First, I. (2011). Dynamics of market orientation in Croatian economy. Zbornik radova Ekonomskog fakulteta u Rijeci, 29 (2), 373-394. Preuzeto s https://hrcak.srce.hr/75208
MLA 8th Edition
Grbac, Bruno i Ivana First. "Dynamics of market orientation in Croatian economy." Zbornik radova Ekonomskog fakulteta u Rijeci, vol. 29, br. 2, 2011, str. 373-394. https://hrcak.srce.hr/75208. Citirano 23.10.2021.
Chicago 17th Edition
Grbac, Bruno i Ivana First. "Dynamics of market orientation in Croatian economy." Zbornik radova Ekonomskog fakulteta u Rijeci 29, br. 2 (2011): 373-394. https://hrcak.srce.hr/75208
Harvard
Grbac, B., i First, I. (2011). 'Dynamics of market orientation in Croatian economy', Zbornik radova Ekonomskog fakulteta u Rijeci, 29(2), str. 373-394. Preuzeto s: https://hrcak.srce.hr/75208 (Datum pristupa: 23.10.2021.)
Vancouver
Grbac B, First I. Dynamics of market orientation in Croatian economy. Zbornik radova Ekonomskog fakulteta u Rijeci [Internet]. 2011 [pristupljeno 23.10.2021.];29(2):373-394. Dostupno na: https://hrcak.srce.hr/75208
IEEE
B. Grbac i I. First, "Dynamics of market orientation in Croatian economy", Zbornik radova Ekonomskog fakulteta u Rijeci, vol.29, br. 2, str. 373-394, 2011. [Online]. Dostupno na: https://hrcak.srce.hr/75208. [Citirano: 23.10.2021.]

Sažetak
It was the goal of this research to examine the dynamics of Croatian transformation to market orientation and test whether the market orientation model changes with time as the business environment changes. Based on the literature analysis, we proposed a hypothetical model which relies on behavioural approach in understanding market orientation. To empirically test the hypothetical model, we used data previously collected for 2001, and by replicating the same questionnaire now collected data for 2011. Data was analyzed by hierarchical regression analysis on the two sets of data. Our findings reveal that Croatian organizations reached the level of moderate market orientation leaving space for improvement. Findings also reveal that higher level of market orientation correlates with higher business performance. Furthermore, with development of ICT, the model of market orientation modified in time in a way that in predicting successful market oriented reaction, specific information on consumer satisfaction gains importance, while general information from competitor and consumer databases lose importance. Despite the changes in the relationships among the elements of market orientation, the model itself similarly predicts performance today as it did ten years ago. Managers are advised to increase implementation of market orientation especially focusing on market responsiveness as such behaviour will lead to better performance.

Ključne riječi
Market orientation level; market responsiveness; change of the market orientation model; longitudinal research

Hrčak ID: 75208

URI
https://hrcak.srce.hr/75208

[hrvatski]

Posjeta: 1.030 *