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https://doi.org/10.2478/10004-1254-64-2013-2307

Is Burnout in Family Physicians in Croatia Related to Interpersonal Quality of Care?

Zlata Ožvačić Adžić   ORCID icon orcid.org/0000-0003-3524-6353 ; Department of Family Medicine, University of Zagreb, School of Medicine, “Andrija Štampar” School of Public Health, Zagreb, Croatia
Milica Katić ; Department of Family Medicine, University of Zagreb, School of Medicine, “Andrija Štampar” School of Public Health, Zagreb, Croatia
Josipa Kern ; Department of Medical Statistics, Epidemiology and Medical Informatics, University of Zagreb, School of Medicine, “Andrija Štampar” School of Public Health, Zagreb, Croatia
Jean Karl Soler ; Mediterranean Institute of Primary Care, Attard, Malta
Venija Cerovečki ; Department of Family Medicine, University of Zagreb, School of Medicine, “Andrija Štampar” School of Public Health, Zagreb, Croatia
Ozren Polašek ; University of Split, School of Medicine, Department of Public Health, Split, Croatia

Puni tekst: engleski, pdf (87 KB) str. 255-263 preuzimanja: 623* citiraj
APA 6th Edition
Ožvačić Adžić, Z., Katić, M., Kern, J., Soler, J.K., Cerovečki, V. i Polašek, O. (2013). Is Burnout in Family Physicians in Croatia Related to Interpersonal Quality of Care?. Arhiv za higijenu rada i toksikologiju, 64 (2), 255-263. https://doi.org/10.2478/10004-1254-64-2013-2307
MLA 8th Edition
Ožvačić Adžić, Zlata, et al. "Is Burnout in Family Physicians in Croatia Related to Interpersonal Quality of Care?." Arhiv za higijenu rada i toksikologiju, vol. 64, br. 2, 2013, str. 255-263. https://doi.org/10.2478/10004-1254-64-2013-2307. Citirano 30.09.2020.
Chicago 17th Edition
Ožvačić Adžić, Zlata, Milica Katić, Josipa Kern, Jean Karl Soler, Venija Cerovečki i Ozren Polašek. "Is Burnout in Family Physicians in Croatia Related to Interpersonal Quality of Care?." Arhiv za higijenu rada i toksikologiju 64, br. 2 (2013): 255-263. https://doi.org/10.2478/10004-1254-64-2013-2307
Harvard
Ožvačić Adžić, Z., et al. (2013). 'Is Burnout in Family Physicians in Croatia Related to Interpersonal Quality of Care?', Arhiv za higijenu rada i toksikologiju, 64(2), str. 255-263. https://doi.org/10.2478/10004-1254-64-2013-2307
Vancouver
Ožvačić Adžić Z, Katić M, Kern J, Soler JK, Cerovečki V, Polašek O. Is Burnout in Family Physicians in Croatia Related to Interpersonal Quality of Care?. Arh Hig Rada Toksikol. [Internet]. 2013 [pristupljeno 30.09.2020.];64(2):255-263. https://doi.org/10.2478/10004-1254-64-2013-2307
IEEE
Z. Ožvačić Adžić, M. Katić, J. Kern, J.K. Soler, V. Cerovečki i O. Polašek, "Is Burnout in Family Physicians in Croatia Related to Interpersonal Quality of Care?", Arhiv za higijenu rada i toksikologiju, vol.64, br. 2, str. 255-263, 2013. [Online]. https://doi.org/10.2478/10004-1254-64-2013-2307

Sažetak
The impact of physician burnout on the quality of patient care is unclear. This cross-sectional study aimed to investigate the prevalence of burnout in family physicians in Croatia and its association with physician and practice characteristics, and patient enablement as a consultation outcome measure. Hundred and twenty-five out of 350 family physicians responded to our invitation to participate in the study. They were asked to collect data from 50 consecutive consultations with their adult patients who had to provide information on patient enablement (Patient Enablement Instrument). Physicians themselves provided their demographic and professional data, including workload, job satisfaction, consultation length, and burnout [Maslach Burnout Inventory – Human Services Survey (MBI-HSS)]. MBI-HSS scores were analysed in three dimensions: emotional exhaustion (EE), depersonalisation (DP), and personal accomplishment (PA). Of the responding physicians, 42.4 % scored high for EE burnout, 16.0 % for DP, and 15.2 % for PA. Multiple regression analysis showed that low job satisfaction and more patients per day predicted high EE scores. Low job satisfaction, working more years at a current workplace, and younger age predicted high DP scores. Lack of engagement in education and academic work, shorter consultations, and working more years at current workplace predicted low PA scores, respectively (P<0.05 for each). Burnout is common among family physicians in Croatia yet burnout in our physicians was not associated with patient enablement, suggesting that it did not affect the quality of interpersonal care. Job satisfaction, participation in educational or academic activities and sufficient consultation time seem to reduce the likelihood of burnout.

Ključne riječi
family practice; patient enablement; quality of health care

Hrčak ID: 103934

URI
https://hrcak.srce.hr/103934

[hrvatski]

Posjeta: 1.171 *