hrcak mascot   Srce   HID

Pregledni rad

An analysis of the causes of complaintsabout steel sheets in metallurgical product quality management systems

B. Gajdzik ; The Silesian University of Technology, Faculty of Materials Science and Metallurgy, Katowice, Poland
J. Sitko ; The Silesian University of Technology, Faculty of Organization and Management, Zabrze, Poland

Puni tekst: engleski, pdf (1 MB) str. 135-138 preuzimanja: 443* citiraj
APA 6th Edition
Gajdzik, B. i Sitko, J. (2014). An analysis of the causes of complaintsabout steel sheets in metallurgical product quality management systems. Metalurgija, 53 (1), 135-138. Preuzeto s https://hrcak.srce.hr/104395
MLA 8th Edition
Gajdzik, B. i J. Sitko. "An analysis of the causes of complaintsabout steel sheets in metallurgical product quality management systems." Metalurgija, vol. 53, br. 1, 2014, str. 135-138. https://hrcak.srce.hr/104395. Citirano 27.02.2020.
Chicago 17th Edition
Gajdzik, B. i J. Sitko. "An analysis of the causes of complaintsabout steel sheets in metallurgical product quality management systems." Metalurgija 53, br. 1 (2014): 135-138. https://hrcak.srce.hr/104395
Harvard
Gajdzik, B., i Sitko, J. (2014). 'An analysis of the causes of complaintsabout steel sheets in metallurgical product quality management systems', Metalurgija, 53(1), str. 135-138. Preuzeto s: https://hrcak.srce.hr/104395 (Datum pristupa: 27.02.2020.)
Vancouver
Gajdzik B, Sitko J. An analysis of the causes of complaintsabout steel sheets in metallurgical product quality management systems. Metalurgija [Internet]. 2014 [pristupljeno 27.02.2020.];53(1):135-138. Dostupno na: https://hrcak.srce.hr/104395
IEEE
B. Gajdzik i J. Sitko, "An analysis of the causes of complaintsabout steel sheets in metallurgical product quality management systems", Metalurgija, vol.53, br. 1, str. 135-138, 2014. [Online]. Dostupno na: https://hrcak.srce.hr/104395. [Citirano: 27.02.2020.]

Sažetak
The publication presents the causes of complaints about metallurgical products, illustrated with an example of steel sheets, with a particular focus on the reasons having their source in the human factor. The publication has been based on direct research and analysis of complaints made available by a metallurgical plant. The obtained results have been enriched with theoretical considerations on quality management systems for metallurgical products.

Ključne riječi
metallurgical products; steel sheets; quality management system; complaints

Hrčak ID: 104395

URI
https://hrcak.srce.hr/104395

Posjeta: 690 *