Tehnički vjesnik, Vol. 21 No. 1, 2014.
Izvorni znanstveni članak
Human resource performance measurement framework for construction projects and companies
Zoran Stojadinović
; Faculty of Civil Engineering, University of Belgrade, Bul. kralja Aleksandra 73, 11000 Belgrade, Serbia
Dejan Marinković
; Faculty of Civil Engineering, University of Belgrade, Bul. kralja Aleksandra 73, 11000 Belgrade, Serbia
Branislav Ivković
; Faculty of Civil Engineering, University of Belgrade, Bul. kralja Aleksandra 73, 11000 Belgrade, Serbia
Sažetak
A new approach for measuring the performance of employees in construction companies is presented. Two different methods are proposed. For employees directly engaged on a project, performance is measured by using different Key Performance Indicators on four different organisation levels. For employees not directly engaged on a project, performance is measured by using Responsibility Assignment Matrices that are quantified using the Quality Function Deployment methodology. In both cases the system returns non-dimensional evaluations for employees, which can be used as a management tool for efficient human resource management. The presented framework is designed for civil construction projects and companies but it is applicable to any industry.
Ključne riječi
human resource management; KPI; OBS; performance measurement; QFD; RAM
Hrčak ID:
116577
URI
Datum izdavanja:
21.2.2014.
Posjeta: 6.175 *