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https://doi.org/10.2498/cit.1002344

An Empirical Study of Offshore Software Development: the Case of a Ticketing Application

Carlo Consoli ; IBM, Roma, Italy
Paolo Rocchi   ORCID icon orcid.org/0000-0002-6077-1996 ; 1 IBM, Roma, Italy2 LUISS Guido Carli University, Roma, Italy
Paolo Spagnoletti   ORCID icon orcid.org/0000-0003-1950-368X ; LUISS Guido Carli University, Roma, Italy

Puni tekst: engleski, pdf (206 KB) str. 267-275 preuzimanja: 557* citiraj
APA 6th Edition
Consoli, C., Rocchi, P. i Spagnoletti, P. (2014). An Empirical Study of Offshore Software Development: the Case of a Ticketing Application. Journal of computing and information technology, 22 (4), 267-275. https://doi.org/10.2498/cit.1002344
MLA 8th Edition
Consoli, Carlo, et al. "An Empirical Study of Offshore Software Development: the Case of a Ticketing Application." Journal of computing and information technology, vol. 22, br. 4, 2014, str. 267-275. https://doi.org/10.2498/cit.1002344. Citirano 20.02.2020.
Chicago 17th Edition
Consoli, Carlo, Paolo Rocchi i Paolo Spagnoletti. "An Empirical Study of Offshore Software Development: the Case of a Ticketing Application." Journal of computing and information technology 22, br. 4 (2014): 267-275. https://doi.org/10.2498/cit.1002344
Harvard
Consoli, C., Rocchi, P., i Spagnoletti, P. (2014). 'An Empirical Study of Offshore Software Development: the Case of a Ticketing Application', Journal of computing and information technology, 22(4), str. 267-275. https://doi.org/10.2498/cit.1002344
Vancouver
Consoli C, Rocchi P, Spagnoletti P. An Empirical Study of Offshore Software Development: the Case of a Ticketing Application. Journal of computing and information technology [Internet]. 2014 [pristupljeno 20.02.2020.];22(4):267-275. https://doi.org/10.2498/cit.1002344
IEEE
C. Consoli, P. Rocchi i P. Spagnoletti, "An Empirical Study of Offshore Software Development: the Case of a Ticketing Application", Journal of computing and information technology, vol.22, br. 4, str. 267-275, 2014. [Online]. https://doi.org/10.2498/cit.1002344

Sažetak
This is an industry report about a software development project that included a local team and an offshore team. Both teams contained highly qualified experts who had been selected before the project start up. After a year, which could be deemed as a break-in period, the project leaders observed that the quality and quantity of the software modules produced by the two teams were not up to expectation while costs had gone up. The management monitored the performance of the two groups by analysing the tests undertaken to ensure correctness of the modules. They reached the conclusion that the project failurewas influenced by cultural differences between the onshore and offshore teams. The management became convinced that the current work-organization prevented knowledge delivery and knowledge acquisition, so they established a new organization as the solution to this problem. Arapid validation of the newwork arrangement convinced all the involved experts that the diagnosis was right.

Ključne riječi
global software development; offshore insourcing; large software project; project management

Hrčak ID: 130423

URI
https://hrcak.srce.hr/130423

Posjeta: 702 *