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Izvorni znanstveni članak
https://doi.org/10.17535/crorr.2015.0017

Decision tree learning for detecting turning points in business process orientation: a case of Croatian companies

Ljubica Milanović Glavan ; Faculty of Economics and Business, University of Zagreb, Zagreb, Croatia
Vesna Bosilj Vukšić ; Faculty of Economics and Business, University of Zagreb, Zagreb, Croatia
Nikola Vlahović ; Faculty of Economics and Business, University of Zagreb, Zagreb, Croatia

Puni tekst: engleski, pdf (240 KB) str. 207-224 preuzimanja: 567* citiraj
APA 6th Edition
Milanović Glavan, Lj., Bosilj Vukšić, V. i Vlahović, N. (2015). Decision tree learning for detecting turning points in business process orientation: a case of Croatian companies. Croatian Operational Research Review, 6 (1), 207-224. https://doi.org/10.17535/crorr.2015.0017
MLA 8th Edition
Milanović Glavan, Ljubica, et al. "Decision tree learning for detecting turning points in business process orientation: a case of Croatian companies." Croatian Operational Research Review, vol. 6, br. 1, 2015, str. 207-224. https://doi.org/10.17535/crorr.2015.0017. Citirano 24.06.2019.
Chicago 17th Edition
Milanović Glavan, Ljubica, Vesna Bosilj Vukšić i Nikola Vlahović. "Decision tree learning for detecting turning points in business process orientation: a case of Croatian companies." Croatian Operational Research Review 6, br. 1 (2015): 207-224. https://doi.org/10.17535/crorr.2015.0017
Harvard
Milanović Glavan, Lj., Bosilj Vukšić, V., i Vlahović, N. (2015). 'Decision tree learning for detecting turning points in business process orientation: a case of Croatian companies', Croatian Operational Research Review, 6(1), str. 207-224. doi: https://doi.org/10.17535/crorr.2015.0017
Vancouver
Milanović Glavan Lj, Bosilj Vukšić V, Vlahović N. Decision tree learning for detecting turning points in business process orientation: a case of Croatian companies. Croatian Operational Research Review [Internet]. 2015 [pristupljeno 24.06.2019.];6(1):207-224. doi: https://doi.org/10.17535/crorr.2015.0017
IEEE
Lj. Milanović Glavan, V. Bosilj Vukšić i N. Vlahović, "Decision tree learning for detecting turning points in business process orientation: a case of Croatian companies", Croatian Operational Research Review, vol.6, br. 1, str. 207-224, 2015. [Online]. doi: https://doi.org/10.17535/crorr.2015.0017

Sažetak
Companies worldwide are embracing Business Process Orientation (BPO) in order to improve their overall performance. This paper presents research results on key turning points in BPO maturity implementation efforts. A key turning point is defined as a component of business process maturity that leads to the establishment and expansion of other factors that move the organization to the next maturity level. Over the past few years, different methodologies for analyzing maturity state of BPO have been developed. The purpose of this paper is to investigate the possibility of using data mining methods in detecting key turning points in BPO. Based on survey results obtained in 2013, the selected data mining technique of classification and regression trees (C&RT) was used to detect key turning points in Croatian companies. These findings present invaluable guidelines for any business that strives to achieve more efficient business processes.

Ključne riječi
business process orientation maturity; key turning points; data mining; decision trees; Croatia

Hrčak ID: 138609

URI
https://hrcak.srce.hr/138609

Posjeta: 773 *