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Original scientific paper
https://doi.org/10.7906/indecs.13.3.11

Comparison of Different Simulations Methods in Case of Service-Providing Companies

Biserka Runje   ORCID icon orcid.org/0000-0002-7786-0864 ; University of Zagreb – Faculty of Mechanical Engineering and Naval Architecture, Zagreb, Croatia
Elizabeta Krstić Vukelja ; University of Zagreb – School of Dental Medicine, Zagreb, Croatia
Amalija Horvatić   ORCID icon orcid.org/0000-0003-4665-255X ; University of Zagreb – Faculty of Mechanical Engineering and Naval Architecture, Zagreb, Croatia

Fulltext: english, pdf (409 KB) pages 472-478 downloads: 380* cite
APA 6th Edition
Runje, B., Krstić Vukelja, E. & Horvatić, A. (2015). Comparison of Different Simulations Methods in Case of Service-Providing Companies. Interdisciplinary Description of Complex Systems, 13 (3), 472-478. https://doi.org/10.7906/indecs.13.3.11
MLA 8th Edition
Runje, Biserka, et al. "Comparison of Different Simulations Methods in Case of Service-Providing Companies." Interdisciplinary Description of Complex Systems, vol. 13, no. 3, 2015, pp. 472-478. https://doi.org/10.7906/indecs.13.3.11. Accessed 20 Oct. 2021.
Chicago 17th Edition
Runje, Biserka, Elizabeta Krstić Vukelja and Amalija Horvatić. "Comparison of Different Simulations Methods in Case of Service-Providing Companies." Interdisciplinary Description of Complex Systems 13, no. 3 (2015): 472-478. https://doi.org/10.7906/indecs.13.3.11
Harvard
Runje, B., Krstić Vukelja, E., and Horvatić, A. (2015). 'Comparison of Different Simulations Methods in Case of Service-Providing Companies', Interdisciplinary Description of Complex Systems, 13(3), pp. 472-478. https://doi.org/10.7906/indecs.13.3.11
Vancouver
Runje B, Krstić Vukelja E, Horvatić A. Comparison of Different Simulations Methods in Case of Service-Providing Companies. Interdisciplinary Description of Complex Systems [Internet]. 2015 [cited 2021 October 20];13(3):472-478. https://doi.org/10.7906/indecs.13.3.11
IEEE
B. Runje, E. Krstić Vukelja and A. Horvatić, "Comparison of Different Simulations Methods in Case of Service-Providing Companies", Interdisciplinary Description of Complex Systems, vol.13, no. 3, pp. 472-478, 2015. [Online]. https://doi.org/10.7906/indecs.13.3.11

Abstracts
Optimal functioning of a market oriented company, in particular the service providing company, is an important example of optimisation of actions within the context of complex environment. In this article we discuss the prospective approach to represent reliably the quality dynamics of such a company, in order to contribute to possible future its quality management.

The agent-based modelling is extracted, among the set of modelling methods, to serve as a frame for representing the generic service providing company and to analyse its dynamics with emphasis on extracting the quality dynamics.

Keywords
agent based modelling; service providing company; simulation modelling

Hrčak ID: 142668

URI
https://hrcak.srce.hr/142668

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