Izvorni znanstveni članak
How to Select Knowledge Management Systems: A Framework to Support Managers
Marco Greco
; University of Cassino and Southern Lazio, Department of Civil and Mechanical Engineering, Cassino (FR), Italy
Michele Grimaldi
; University of Cassino and Southern Lazio, Department of Civil and Mechanical Engineering, Cassino (FR), Italy
Musadaq Hanandi
; ENEA UTT-LEARN, S. Maria di Galeria, Rome, Italy
Sažetak
The purpose of this paper is to provide a methodological framework which could support managers in the selection of Knowledge Management Systems. The framework is based on the Analytic Hierarchy Process approach. Several aspects should draw the attention of an organization’s upper level of management seeking to implement a Knowledge Management System and many specific issues have to be considered. As such, the framework has been built by making use of an ad‐hoc hierarchical structure, where each singular specificity is described and compared, second‐order criteria are studied and analysed, and optional decisions are highlighted and evaluated. This methodological framework offers a good applicability to different business contexts, since its hierarchical arrangement suits most of the needs of numerous organizations. Consequently, it can be regarded as a holistic approach able to assist decision makers in their Knowledge Management System selection process.
Ključne riječi
Knowledge Management; Knowledge Management Systems; Analytic Hierarchy Process
Hrčak ID:
160850
URI
Datum izdavanja:
1.1.2013.
Posjeta: 3.308 *