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APPLICATION OF FACTORAL ANALYSIS IN IDENTIFYING DIMENSIONS OF QUALITY OF HIGHER EDUCATION SERVICE

Samira Fazlić   ORCID icon orcid.org/0000-0002-3838-7373 ; University of Tuzla, Faculty of Economics
Sabina Đonlagić ; University of Tuzla, Faculty of Economics

Puni tekst: hrvatski, pdf (341 KB) str. 45-72 preuzimanja: 2.550* citiraj
APA 6th Edition
Fazlić, S. i Đonlagić, S. (2016). PRIMJENA FAKTORSKE ANALIZE U IDENTIFICIRANJU DIMENZIJA KVALITETE VISOKOOBRAZOVNE USLUGE. Poslovna izvrsnost, 10 (2), 45-72. Preuzeto s https://hrcak.srce.hr/170734
MLA 8th Edition
Fazlić, Samira i Sabina Đonlagić. "PRIMJENA FAKTORSKE ANALIZE U IDENTIFICIRANJU DIMENZIJA KVALITETE VISOKOOBRAZOVNE USLUGE." Poslovna izvrsnost, vol. 10, br. 2, 2016, str. 45-72. https://hrcak.srce.hr/170734. Citirano 22.06.2021.
Chicago 17th Edition
Fazlić, Samira i Sabina Đonlagić. "PRIMJENA FAKTORSKE ANALIZE U IDENTIFICIRANJU DIMENZIJA KVALITETE VISOKOOBRAZOVNE USLUGE." Poslovna izvrsnost 10, br. 2 (2016): 45-72. https://hrcak.srce.hr/170734
Harvard
Fazlić, S., i Đonlagić, S. (2016). 'PRIMJENA FAKTORSKE ANALIZE U IDENTIFICIRANJU DIMENZIJA KVALITETE VISOKOOBRAZOVNE USLUGE', Poslovna izvrsnost, 10(2), str. 45-72. Preuzeto s: https://hrcak.srce.hr/170734 (Datum pristupa: 22.06.2021.)
Vancouver
Fazlić S, Đonlagić S. PRIMJENA FAKTORSKE ANALIZE U IDENTIFICIRANJU DIMENZIJA KVALITETE VISOKOOBRAZOVNE USLUGE. Poslovna izvrsnost [Internet]. 2016 [pristupljeno 22.06.2021.];10(2):45-72. Dostupno na: https://hrcak.srce.hr/170734
IEEE
S. Fazlić i S. Đonlagić, "PRIMJENA FAKTORSKE ANALIZE U IDENTIFICIRANJU DIMENZIJA KVALITETE VISOKOOBRAZOVNE USLUGE", Poslovna izvrsnost, vol.10, br. 2, str. 45-72, 2016. [Online]. Dostupno na: https://hrcak.srce.hr/170734. [Citirano: 22.06.2021.]

Sažetak
The primary aim of this paper is to point out the basic characteristics and the importance of factor analysis, as well as to investigate the possibility of its application in measuring the quality of higher education services, especially in identifying its key dimensions and quality attributes. Numerous dimensions and attributes, which can be used to describe and define the quality of a higher education service, indicate the multidimensionality of its structure. In order to determine the structure of the quality of a higher education service, the authors have examined these dimensions and attributes as a group of variables, since the dimensions of an educational service are multidimensional and enable the application of different quantitative techniques, especially the method of multivariate analysis. Taking into account the fact that measuring quality in higher education institutions includes measuring quality based on student expectations and perceptions, a factor analysis was conducted of the main components – both of the expectation and perception scale, all for the purpose of simplifying the complex structure of the research issue, and extracting the factors of a higher education service.

Ključne riječi
multivariate analysis; factor analysis; measuring quality; dimensions of higher education quality; rotation of factors

Hrčak ID: 170734

URI
https://hrcak.srce.hr/170734

[hrvatski]

Posjeta: 2.910 *