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Organizational silence: a survey on employees working in a chain hotel

Rüya Ehtiyar ; Akdeniz Unıversity, School of Tourism and Hotel Management, Antalya, Turkey
Melek Yanardağ ; Akdeniz Unıversity, School of Tourism and Hotel Management, Antalya, Turkey

Puni tekst: engleski, pdf (293 KB) str. 51-68 preuzimanja: 1.560* citiraj
APA 6th Edition
Ehtiyar, R. i Yanardağ, M. (2008). Organizational silence: a survey on employees working in a chain hotel. Tourism and hospitality management, 14 (1), 51-68. Preuzeto s https://hrcak.srce.hr/181047
MLA 8th Edition
Ehtiyar, Rüya i Melek Yanardağ. "Organizational silence: a survey on employees working in a chain hotel." Tourism and hospitality management, vol. 14, br. 1, 2008, str. 51-68. https://hrcak.srce.hr/181047. Citirano 09.03.2021.
Chicago 17th Edition
Ehtiyar, Rüya i Melek Yanardağ. "Organizational silence: a survey on employees working in a chain hotel." Tourism and hospitality management 14, br. 1 (2008): 51-68. https://hrcak.srce.hr/181047
Harvard
Ehtiyar, R., i Yanardağ, M. (2008). 'Organizational silence: a survey on employees working in a chain hotel', Tourism and hospitality management, 14(1), str. 51-68. Preuzeto s: https://hrcak.srce.hr/181047 (Datum pristupa: 09.03.2021.)
Vancouver
Ehtiyar R, Yanardağ M. Organizational silence: a survey on employees working in a chain hotel. Tourism and hospitality management [Internet]. 2008 [pristupljeno 09.03.2021.];14(1):51-68. Dostupno na: https://hrcak.srce.hr/181047
IEEE
R. Ehtiyar i M. Yanardağ, "Organizational silence: a survey on employees working in a chain hotel", Tourism and hospitality management, vol.14, br. 1, str. 51-68, 2008. [Online]. Dostupno na: https://hrcak.srce.hr/181047. [Citirano: 09.03.2021.]

Sažetak
The purpose of this study is to research reasons of silence in organizations, its effects, results and applications which can minimize or remove silence by explaining silence concept. Other purpose is to measure attitudes of managers and employees towards silence climate in organizations. In this sense, Questionnaires were applied a chain hotel company which has 3 hotels in Antalya, 278 questionnaires were delivered and 135 of them were taken. Questionnaire data was analyzed, and according to the results, some implications were proposed.

Ključne riječi
Silence; organization; employees

Hrčak ID: 181047

URI
https://hrcak.srce.hr/181047

Posjeta: 1.921 *