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Lifelong learning in restaurant business

Gabriela Rakicevik ; Faculty of Tourism and Hospitality – Ohrid, University St.Kliment Ohridski – Bitola, Macedonia
Sofronija Miladinoski ; Faculty of Tourism and Hospitality – Ohrid, University St.Kliment Ohridski – Bitola, Macedonia
Jagoda Strezoska ; Faculty of Tourism and Hospitality – Ohrid, University St.Kliment Ohridski – Bitola, Macedonia

Puni tekst: engleski, pdf (147 KB) str. 105-114 preuzimanja: 193* citiraj
APA 6th Edition
Rakicevik, G., Miladinoski, S. i Strezoska, J. (2008). Lifelong learning in restaurant business. Tourism and hospitality management, 14 (1), 105-114. Preuzeto s https://hrcak.srce.hr/181052
MLA 8th Edition
Rakicevik, Gabriela, et al. "Lifelong learning in restaurant business." Tourism and hospitality management, vol. 14, br. 1, 2008, str. 105-114. https://hrcak.srce.hr/181052. Citirano 09.03.2021.
Chicago 17th Edition
Rakicevik, Gabriela, Sofronija Miladinoski i Jagoda Strezoska. "Lifelong learning in restaurant business." Tourism and hospitality management 14, br. 1 (2008): 105-114. https://hrcak.srce.hr/181052
Harvard
Rakicevik, G., Miladinoski, S., i Strezoska, J. (2008). 'Lifelong learning in restaurant business', Tourism and hospitality management, 14(1), str. 105-114. Preuzeto s: https://hrcak.srce.hr/181052 (Datum pristupa: 09.03.2021.)
Vancouver
Rakicevik G, Miladinoski S, Strezoska J. Lifelong learning in restaurant business. Tourism and hospitality management [Internet]. 2008 [pristupljeno 09.03.2021.];14(1):105-114. Dostupno na: https://hrcak.srce.hr/181052
IEEE
G. Rakicevik, S. Miladinoski i J. Strezoska, "Lifelong learning in restaurant business", Tourism and hospitality management, vol.14, br. 1, str. 105-114, 2008. [Online]. Dostupno na: https://hrcak.srce.hr/181052. [Citirano: 09.03.2021.]

Sažetak
Lifelong learning is the reality in all successful service industries. In the field of the hotel and tourism industry, it is very important to implement this concept. That will assure to achieve high level of quality - to be competitive on the market, and as feedback to get a big number of satisfied guests. There are different issues to discuss for the concept of lifelong learning. One of the most important thing is the need and interest for permanent education from both sides: employee and employer. The other issue is: according to law who is competent to organize and offer different forms of lifelong learning; who will recognize the certificate and/or diploma!? Financial aspect has big influence as well: who will cover the expences for any kind of education for already employed people. Methods and techniques for lifelong learning varry according to target group, topic, time, department in the hospitality property etc. Training is very popular method for permanent education. In general there are two basic types of training: the one-on-one training method and group training. Much of the training in restaurant business is done individually. Most one-on-one training is conducted by implementation of the following techniques: buddy system, cross-training,computer training and video. There are many different techniques that can be used in group training: classroom, lecture, demonstration, role-playing, games, professional trainers. In some countries, very popular is the concept of
service learning.

Ključne riječi
lifelong learning; training; restaurant business; training method and techniques

Hrčak ID: 181052

URI
https://hrcak.srce.hr/181052

Posjeta: 348 *