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THE INTEGRATION OF CROATIAN HOTEL INDUSTRY INTO THE STANDARD EUROPEAN AND INTERNATIONAL PERFORMANCE MEASUREMENT SYSTEM

Ivanka Avelini Holjevac ; Faculty of tourism and hospitality management, University of Rijeka, Opatija, Croatia
Helga Maškarin   ORCID icon orcid.org/0000-0002-7201-9603 ; Faculty of tourism and hospitality management, University of Rijeka, Opatija, Croatia

Puni tekst: engleski, pdf (2 MB) str. 49-56 preuzimanja: 110* citiraj
APA 6th Edition
Avelini Holjevac, I. i Maškarin, H. (2003). THE INTEGRATION OF CROATIAN HOTEL INDUSTRY INTO THE STANDARD EUROPEAN AND INTERNATIONAL PERFORMANCE MEASUREMENT SYSTEM. Tourism and hospitality management, 9 (1), 49-56. Preuzeto s https://hrcak.srce.hr/181525
MLA 8th Edition
Avelini Holjevac, Ivanka i Helga Maškarin. "THE INTEGRATION OF CROATIAN HOTEL INDUSTRY INTO THE STANDARD EUROPEAN AND INTERNATIONAL PERFORMANCE MEASUREMENT SYSTEM." Tourism and hospitality management, vol. 9, br. 1, 2003, str. 49-56. https://hrcak.srce.hr/181525. Citirano 08.03.2021.
Chicago 17th Edition
Avelini Holjevac, Ivanka i Helga Maškarin. "THE INTEGRATION OF CROATIAN HOTEL INDUSTRY INTO THE STANDARD EUROPEAN AND INTERNATIONAL PERFORMANCE MEASUREMENT SYSTEM." Tourism and hospitality management 9, br. 1 (2003): 49-56. https://hrcak.srce.hr/181525
Harvard
Avelini Holjevac, I., i Maškarin, H. (2003). 'THE INTEGRATION OF CROATIAN HOTEL INDUSTRY INTO THE STANDARD EUROPEAN AND INTERNATIONAL PERFORMANCE MEASUREMENT SYSTEM', Tourism and hospitality management, 9(1), str. 49-56. Preuzeto s: https://hrcak.srce.hr/181525 (Datum pristupa: 08.03.2021.)
Vancouver
Avelini Holjevac I, Maškarin H. THE INTEGRATION OF CROATIAN HOTEL INDUSTRY INTO THE STANDARD EUROPEAN AND INTERNATIONAL PERFORMANCE MEASUREMENT SYSTEM. Tourism and hospitality management [Internet]. 2003 [pristupljeno 08.03.2021.];9(1):49-56. Dostupno na: https://hrcak.srce.hr/181525
IEEE
I. Avelini Holjevac i H. Maškarin, "THE INTEGRATION OF CROATIAN HOTEL INDUSTRY INTO THE STANDARD EUROPEAN AND INTERNATIONAL PERFORMANCE MEASUREMENT SYSTEM", Tourism and hospitality management, vol.9, br. 1, str. 49-56, 2003. [Online]. Dostupno na: https://hrcak.srce.hr/181525. [Citirano: 08.03.2021.]

Sažetak
International standard system of business performance indicators used by the hotel industry consists of two parts: standard financial ratios - that are accepted and used by companies regardless of industry type, and standard business ratios for the hotel industry - a part that encompasses and reflects the characteristics of the hotel business operation.
When defining the indicators and building the systems of indicators, it is necessary to take into consideration that they have to be adjusted to the characteristics of hotel operation, they have to reflect the quality of the business success, they have to be measurable and complement each other, be complete and comparable with similar companies and their business branch.
The aim of this paper is to emphasize the importance of the integration of Croatian hotel industry into the European and international standard system for performance measurement.
To enter the standard international hotel business information and communication system, certain conditions and standards need to be fulfilled. These conditions and standards are discussed in this paper.

Ključne riječi
hotel industry; international standards; performance indicators

Hrčak ID: 181525

URI
https://hrcak.srce.hr/181525

[hrvatski]

Posjeta: 224 *