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THE APPLICATION OF THE FIVE TOOLS MODEL TO SOLVE PROBLEMS AT RAILWAY COMPANIES

Dražen Kaužljar   ORCID icon orcid.org/0000-0002-3309-626X ; HŽ Infrastruktura d.o.o.,

Puni tekst: hrvatski, pdf (419 KB) str. 7-15 preuzimanja: 268* citiraj
APA 6th Edition
Kaužljar, D. (2017). PRIMJENA MODELA „PET ALATA“ ZA RJEŠAVANJE PROBLEMA U ŽELJEZNIČKIM PODUZEĆIMA. Željeznice 21, 16 (1), 7-15. Preuzeto s https://hrcak.srce.hr/184506
MLA 8th Edition
Kaužljar, Dražen. "PRIMJENA MODELA „PET ALATA“ ZA RJEŠAVANJE PROBLEMA U ŽELJEZNIČKIM PODUZEĆIMA." Željeznice 21, vol. 16, br. 1, 2017, str. 7-15. https://hrcak.srce.hr/184506. Citirano 24.07.2021.
Chicago 17th Edition
Kaužljar, Dražen. "PRIMJENA MODELA „PET ALATA“ ZA RJEŠAVANJE PROBLEMA U ŽELJEZNIČKIM PODUZEĆIMA." Željeznice 21 16, br. 1 (2017): 7-15. https://hrcak.srce.hr/184506
Harvard
Kaužljar, D. (2017). 'PRIMJENA MODELA „PET ALATA“ ZA RJEŠAVANJE PROBLEMA U ŽELJEZNIČKIM PODUZEĆIMA', Željeznice 21, 16(1), str. 7-15. Preuzeto s: https://hrcak.srce.hr/184506 (Datum pristupa: 24.07.2021.)
Vancouver
Kaužljar D. PRIMJENA MODELA „PET ALATA“ ZA RJEŠAVANJE PROBLEMA U ŽELJEZNIČKIM PODUZEĆIMA. Željeznice 21 [Internet]. 2017 [pristupljeno 24.07.2021.];16(1):7-15. Dostupno na: https://hrcak.srce.hr/184506
IEEE
D. Kaužljar, "PRIMJENA MODELA „PET ALATA“ ZA RJEŠAVANJE PROBLEMA U ŽELJEZNIČKIM PODUZEĆIMA", Željeznice 21, vol.16, br. 1, str. 7-15, 2017. [Online]. Dostupno na: https://hrcak.srce.hr/184506. [Citirano: 24.07.2021.]

Sažetak
Notwithstanding the fact, that the most minute details of technical and technological solutions are very often used in modern companies, business results have still not reached a satisfactory level. Due to this, social models and tools, which individuals can apply, are researched more and more, as well as tools that can be shared by all employees of a company. In this way, Stutz and Michels created a Five Tools model, which enables an individual to grow. According to them, a society cannot achieve progress without the development of every individual. These tools are: Reversal of desire, Active love, Inner authority, Grateful flow and Jeopardy. Stutz and Michels believe that the application of the mentioned tools sets off “invisible forces”, which help the development of every individual. Each of the mentioned tools can and should be used by every railway employee individually. These tools affect the company from below, starting with every individual, and upwards. In the elaboration of the mentioned tools, synonymous tools can be recognized at a railway company, working from the bottom upwards. These five tools also include the management of processes and changes, internal and external communication, HR development management, business planning and risk management. For these tools, there are no guarantees that “invisible forces” will be set off, but their application is mandatory from the viewpoint of legal acts and bylaws.

Ključne riječi
social tools and models; business tools and models; management of processes and changes; internal and external communication; HR development management; business planning; risk management

Hrčak ID: 184506

URI
https://hrcak.srce.hr/184506

[hrvatski]

Posjeta: 446 *