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Arhiv za higijenu rada i toksikologiju, Vol. 68 No. 3, 2017.

Izvorni znanstveni članak
https://doi.org/10.1515/aiht-2017-68-2957

Patient safety culture shapes presenteeism and absenteeism: a cross-sectional study among Croatian healthcare workers

Hana Brborović ; University of Zagreb School of Medicine, Andrija Štampar School of Public Health, Zagreb, Croatia
Ognjen Brborović ; University of Zagreb School of Medicine, Andrija Štampar School of Public Health, Zagreb, Croatia

Puni tekst: engleski, pdf (244 KB) str. 185-189 preuzimanja: 203* citiraj
APA 6th Edition
Brborović, H. i Brborović, O. (2017). Patient safety culture shapes presenteeism and absenteeism: a cross-sectional study among Croatian healthcare workers. Arhiv za higijenu rada i toksikologiju, 68 (3), 185-189. https://doi.org/10.1515/aiht-2017-68-2957
MLA 8th Edition
Brborović, Hana i Ognjen Brborović. "Patient safety culture shapes presenteeism and absenteeism: a cross-sectional study among Croatian healthcare workers." Arhiv za higijenu rada i toksikologiju, vol. 68, br. 3, 2017, str. 185-189. https://doi.org/10.1515/aiht-2017-68-2957. Citirano 23.02.2019.
Chicago 17th Edition
Brborović, Hana i Ognjen Brborović. "Patient safety culture shapes presenteeism and absenteeism: a cross-sectional study among Croatian healthcare workers." Arhiv za higijenu rada i toksikologiju 68, br. 3 (2017): 185-189. https://doi.org/10.1515/aiht-2017-68-2957
Harvard
Brborović, H., i Brborović, O. (2017). 'Patient safety culture shapes presenteeism and absenteeism: a cross-sectional study among Croatian healthcare workers', Arhiv za higijenu rada i toksikologiju, 68(3), str. 185-189. doi: https://doi.org/10.1515/aiht-2017-68-2957
Vancouver
Brborović H, Brborović O. Patient safety culture shapes presenteeism and absenteeism: a cross-sectional study among Croatian healthcare workers. Arh Hig Rada Toksikol. [Internet]. 2017 [pristupljeno 23.02.2019.];68(3):185-189. doi: https://doi.org/10.1515/aiht-2017-68-2957
IEEE
H. Brborović i O. Brborović, "Patient safety culture shapes presenteeism and absenteeism: a cross-sectional study among Croatian healthcare workers", Arhiv za higijenu rada i toksikologiju, vol.68, br. 3, str. 185-189, 2017. [Online]. doi: https://doi.org/10.1515/aiht-2017-68-2957

Sažetak
Healthcare workers have high rates of injuries and illnesses at the workplace, and both their absence from work due to illness (absenteeism) or working ill (presenteeism) can compromise patient safety and the quality of health care delivered. Following this premise, we wanted to determine whether presenteeism and absenteeism were associated with patient safety culture (PSC) and in what way. Our sample consisted of 595 Croatian healthcare workers (150 physicians and 445 nurses) who answered the short-form WHO Health and Work Performance Questionnaire and the Hospital Survey on Patient Safety Culture. The results have confirmed the association with both presenteeism and absenteeism in several PSC dimensions, but not as we expected based on the premise from which we started. Opposite to our expectations, lower job performance (as a measure of presenteeism) was associated with higher PSC instead of lower PSC. Absenteeism, in turn, was associated with lower PSC, just as we expected. These findings suggest that it is the PSC that shapes presenteeist and absenteeist behaviour and not the other way around. High PSC leads to presenteeism, and low PSC to absenteeism. We also believe that the presenteeism questionnaires should be adjusted to health care and better define what lower performance means both quantitatively and qualitatively in a hospital setting.

Ključne riječi
nurses; physicians; work performance

Hrčak ID: 186552

URI
https://hrcak.srce.hr/186552

[hrvatski]

Posjeta: 284 *