Medica Jadertina, Vol. 48 No. 1-2, 2018.
Izvorni znanstveni članak
Sources of professional stress of nurses in family medicine clinics
Jasna Sunčana Škrinjarić
; Ordinacija obiteljske medicine Goran Nekić, dr.med., Zvonigradska bb, Zagreb
Dubravka Šimunović
orcid.org/0000-0003-0047-0734
; Zdravstveno veleučilište u Zagrebu, Studij radne terapije
Sažetak
The paper examined the level of workplace stress that nurses working in outpatient family medicine offices are exposed to. The study involved a total of 73 participants, out of which 69 were nurses (94.5%) and 4 were medical technicians (5.5%), from 20 family medicine offices at four health centers in Zagreb. The following questionnaires were used: The Sociodemographic Characteristics Questionnaire (The Expanded Nursing Stress Scale (ENSS); French, Lenton, Walters and Eyles, 1995) and the Questionnaire on burnout intensity. The results were analyzed using the SPSS 18.
Results: a correlation was found between stress and work overload and time pressure, both of which characterize the work of nurses in family medicine offices. The two most prominent sources of occupational stress are the fear of failure and the interaction with violent patients. The second most prominent source of professional stress is the death of patients and the succeeding interaction with their families.
Although the results showed that the majority of respondents had no signs of burnout, 11% were in the high-intensity burnout group. The most common sign of burnout is the perception of everyday work as “tedious and routine”. Based on the results, the need arises for the introduction of new methods of psychological support and assistance in order to reduce the sources of occupational stress in nurses in family medicine clinics, on which the healthcare reform should be focused.
Ključne riječi
burnout syndrome; occupational stress; stress in nursing
Hrčak ID:
197846
URI
Datum izdavanja:
27.3.2018.
Posjeta: 2.717 *