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Management system by the standard ISO 9001:2000 on example of High School for Safety in Zagreb

Đuro Tunjić
Donald Kiš
Milan Kljajin

Puni tekst: hrvatski, pdf (235 KB) str. 53-57 preuzimanja: 2.438* citiraj
APA 6th Edition
Tunjić, Đ., Kiš, D. i Kljajin, M. (2007). Sustav upravljanja prema normi ISO 9001:2000 na primjeru Visoke škole za sigurnost u Zagrebu. Tehnički vjesnik, 14 (3,4), 53-57. Preuzeto s https://hrcak.srce.hr/18912
MLA 8th Edition
Tunjić, Đuro, et al. "Sustav upravljanja prema normi ISO 9001:2000 na primjeru Visoke škole za sigurnost u Zagrebu." Tehnički vjesnik, vol. 14, br. 3,4, 2007, str. 53-57. https://hrcak.srce.hr/18912. Citirano 22.10.2019.
Chicago 17th Edition
Tunjić, Đuro, Donald Kiš i Milan Kljajin. "Sustav upravljanja prema normi ISO 9001:2000 na primjeru Visoke škole za sigurnost u Zagrebu." Tehnički vjesnik 14, br. 3,4 (2007): 53-57. https://hrcak.srce.hr/18912
Harvard
Tunjić, Đ., Kiš, D., i Kljajin, M. (2007). 'Sustav upravljanja prema normi ISO 9001:2000 na primjeru Visoke škole za sigurnost u Zagrebu', Tehnički vjesnik, 14(3,4), str. 53-57. Preuzeto s: https://hrcak.srce.hr/18912 (Datum pristupa: 22.10.2019.)
Vancouver
Tunjić Đ, Kiš D, Kljajin M. Sustav upravljanja prema normi ISO 9001:2000 na primjeru Visoke škole za sigurnost u Zagrebu. Tehnički vjesnik [Internet]. 2007 [pristupljeno 22.10.2019.];14(3,4):53-57. Dostupno na: https://hrcak.srce.hr/18912
IEEE
Đ. Tunjić, D. Kiš i M. Kljajin, "Sustav upravljanja prema normi ISO 9001:2000 na primjeru Visoke škole za sigurnost u Zagrebu", Tehnički vjesnik, vol.14, br. 3,4, str. 53-57, 2007. [Online]. Dostupno na: https://hrcak.srce.hr/18912. [Citirano: 22.10.2019.]

Sažetak
This paper presents the management system according to the standard ISO 9001:2000 on the example of High School for Safety in Zagreb. The decision about implementation of management system was made in 2001, and the first activities of School’s management were the definition of Quality policy and forming of the work team with QMR as the head for implementation of the management system. After implementation of the management system, already during the first audits (and those during five academic years) a large number of mistakes in the application of the system and the necessity of revision of some procedures were noticed. But it was also noted that frequent internal audits have led to permanent improvement of the management system and its efficiency, which is also presented in this paper.

Ključne riječi
management system; quality; standard ISO 9001:2000; high education

Hrčak ID: 18912

URI
https://hrcak.srce.hr/18912

[hrvatski]

Posjeta: 3.067 *