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https://doi.org/10.5559/di.28.2.08

Lost in the Process: How Stakeholders View the Quality of Public Universities in Croatia?

Irena Petrušić   ORCID icon orcid.org/0000-0003-3387-8840 ; Agency for Science and Higher Education, Zagreb

Puni tekst: engleski, pdf (281 KB) str. 333-352 preuzimanja: 43* citiraj
APA 6th Edition
Petrušić, I. (2019). Lost in the Process: How Stakeholders View the Quality of Public Universities in Croatia?. Društvena istraživanja, 28 (2), 333-352. https://doi.org/10.5559/di.28.2.08
MLA 8th Edition
Petrušić, Irena. "Lost in the Process: How Stakeholders View the Quality of Public Universities in Croatia?." Društvena istraživanja, vol. 28, br. 2, 2019, str. 333-352. https://doi.org/10.5559/di.28.2.08. Citirano 20.07.2019.
Chicago 17th Edition
Petrušić, Irena. "Lost in the Process: How Stakeholders View the Quality of Public Universities in Croatia?." Društvena istraživanja 28, br. 2 (2019): 333-352. https://doi.org/10.5559/di.28.2.08
Harvard
Petrušić, I. (2019). 'Lost in the Process: How Stakeholders View the Quality of Public Universities in Croatia?', Društvena istraživanja, 28(2), str. 333-352. https://doi.org/10.5559/di.28.2.08
Vancouver
Petrušić I. Lost in the Process: How Stakeholders View the Quality of Public Universities in Croatia?. Društvena istraživanja [Internet]. 2019 [pristupljeno 20.07.2019.];28(2):333-352. https://doi.org/10.5559/di.28.2.08
IEEE
I. Petrušić, "Lost in the Process: How Stakeholders View the Quality of Public Universities in Croatia?", Društvena istraživanja, vol.28, br. 2, str. 333-352, 2019. [Online]. https://doi.org/10.5559/di.28.2.08

Sažetak
Outcome-based education is becoming relevant
discourse in evaluating the quality of study programmes
through the European Commission Policies. Using an
analysis of the evaluation indicators that point to the
desired concept of quality, this research provides a
deeper insight into the expectations that the major
stakeholders (government, academia and agencies) in
the Croatian higher education system have from public
universities and whether these institutions are output-
-oriented, which is stated as an objective in the European,
and also in the Croatian context. The perception of
quality that stakeholders imply by measuring the
academic performance of public universities for different
purposes is analysed by means of characteristics of
indicators in the input-process-output matrix. The results
show that the overall quality is largely based on
measuring the quality of processes at higher education
institutions, then on inputs and very little on outputs.
According to the importance of indicators, teacher
and student mobility are categories evaluated in the
documents of all stakeholders. Lastly, this study
contributes to the consideration and evaluation
of the quality of public universities at the national
level and their compatibility with international
perspectives.

Ključne riječi
academic quality; public university; input-process-output matrix

Hrčak ID: 220931

URI
https://hrcak.srce.hr/220931

[hrvatski]

Posjeta: 98 *