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Društvena istraživanja : časopis za opća društvena pitanja, Vol. 29 No. 4, 2020.

Izvorni znanstveni članak
https://doi.org/10.5559/di.29.4.05

Going the Extra Mile: Perceived Self-Efficacy, Family-Work Enrichment, Promotion Focus, and Organisational Citizenship Behaviour

Diellza Gashi Tresi   ORCID icon orcid.org/0000-0001-8080-8111 ; Riinvest College, Prishtinë, Kosovo
Katarina Katja Mihelič   ORCID icon orcid.org/0000-0001-9786-5323 ; University of Ljubljana, School of Economics and Business, Ljubljana, Slovenia

Puni tekst: engleski, pdf (282 KB) str. 599-619 preuzimanja: 157* citiraj
APA 6th Edition
Gashi Tresi, D. i Mihelič, K.K. (2020). Going the Extra Mile: Perceived Self-Efficacy, Family-Work Enrichment, Promotion Focus, and Organisational Citizenship Behaviour. Društvena istraživanja, 29 (4), 599-619. https://doi.org/10.5559/di.29.4.05
MLA 8th Edition
Gashi Tresi, Diellza i Katarina Katja Mihelič. "Going the Extra Mile: Perceived Self-Efficacy, Family-Work Enrichment, Promotion Focus, and Organisational Citizenship Behaviour." Društvena istraživanja, vol. 29, br. 4, 2020, str. 599-619. https://doi.org/10.5559/di.29.4.05. Citirano 07.03.2021.
Chicago 17th Edition
Gashi Tresi, Diellza i Katarina Katja Mihelič. "Going the Extra Mile: Perceived Self-Efficacy, Family-Work Enrichment, Promotion Focus, and Organisational Citizenship Behaviour." Društvena istraživanja 29, br. 4 (2020): 599-619. https://doi.org/10.5559/di.29.4.05
Harvard
Gashi Tresi, D., i Mihelič, K.K. (2020). 'Going the Extra Mile: Perceived Self-Efficacy, Family-Work Enrichment, Promotion Focus, and Organisational Citizenship Behaviour', Društvena istraživanja, 29(4), str. 599-619. https://doi.org/10.5559/di.29.4.05
Vancouver
Gashi Tresi D, Mihelič KK. Going the Extra Mile: Perceived Self-Efficacy, Family-Work Enrichment, Promotion Focus, and Organisational Citizenship Behaviour. Društvena istraživanja [Internet]. 2020 [pristupljeno 07.03.2021.];29(4):599-619. https://doi.org/10.5559/di.29.4.05
IEEE
D. Gashi Tresi i K.K. Mihelič, "Going the Extra Mile: Perceived Self-Efficacy, Family-Work Enrichment, Promotion Focus, and Organisational Citizenship Behaviour", Društvena istraživanja, vol.29, br. 4, str. 599-619, 2020. [Online]. https://doi.org/10.5559/di.29.4.05

Sažetak
Drawing on control theory, this paper moves closer to
understanding the individual antecedents of employee
citizenship behaviours. It explores the combined effect of
three antecedents – job self-efficacy, family-work enrichment,
and promotion focus – on service delivery organisational
citizenship behaviour. Moderated Hierarchical Regression
Modelling is performed on a sample of 198 call centre
employees. The findings show a U-shaped curvilinear
relationship between job self-efficacy and service delivery
organisational citizenship behaviour for those employees
who experience family-work enrichment. The results also
confirm the three-way interaction of job self-efficacy, family-
-work enrichment, and promotion focus as joint predictors of
citizenship behaviour. Theoretical implications are outlined
along with practical steps for employers motivated to
encourage citizenship behaviours in their teams, departments
and sectors.

Ključne riječi
self-efficacy; family-work enrichment; promotion focus; organisational citizenship behaviour

Hrčak ID: 246650

URI
https://hrcak.srce.hr/246650

[hrvatski]

Posjeta: 326 *