Tehnički vjesnik, Vol. 15 No. 2, 2008.
Pregledni rad
Improvements at Quality Management System using methodology Lean Six Sigma
Živko Kondić
; Veleučilište u Varaždinu, Varaždin, Hrvatska
Leon Maglić
orcid.org/0000-0002-5171-3647
; Strojarski fakultet u Slavonskom Brodu, Sveučilište J. J. Strossmayera u Osijeku, Slavonski Brod, Hrvatska
Sažetak
Quality management systems are present at most organisations that exist on the market. One of the important objectives of those organisations is to achieve customer satisfaction. To achieve that goal, the organisations try to improve their quality management systems. Many different techniques were developed, and one of them is Lean Six Sigma. This paper presents the most important improvement techniques. The basic characteristics of Lean Six Sigma methodology are also described.
Ključne riječi
quality; Quality Management System; improvement techniques; Six Sigma; Lean Six Sigma
Hrčak ID:
25971
URI
Datum izdavanja:
19.7.2008.
Posjeta: 4.082 *