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Development of the Internal Communication Satisfaction Questionnaire

Ana TKALAC VERČIČ   ORCID icon orcid.org/0000-0002-9538-673X ; Faculty of Economics and Business, Zagreb
Nina POLOŠKI VOKIĆ ; Faculty of Economics and Business, Zagreb
Dubravka SINČIĆ ĆORIĆ ; Faculty of Economics and Business, Zagreb

Puni tekst: hrvatski, pdf (254 KB) str. 175-202 preuzimanja: 2.397* citiraj
APA 6th Edition
TKALAC VERČIČ, A., POLOŠKI VOKIĆ, N. i SINČIĆ ĆORIĆ, D. (2009). RAZVOJ MJERNOG INSTRUMENTA ZA PROCJENU ZADOVOLJSTVA INTERNOM KOMUNIKACIJOM. Društvena istraživanja, 18 (1-2 (99-100)), 175-202. Preuzeto s https://hrcak.srce.hr/37185
MLA 8th Edition
TKALAC VERČIČ, Ana, et al. "RAZVOJ MJERNOG INSTRUMENTA ZA PROCJENU ZADOVOLJSTVA INTERNOM KOMUNIKACIJOM." Društvena istraživanja, vol. 18, br. 1-2 (99-100), 2009, str. 175-202. https://hrcak.srce.hr/37185. Citirano 02.12.2020.
Chicago 17th Edition
TKALAC VERČIČ, Ana, Nina POLOŠKI VOKIĆ i Dubravka SINČIĆ ĆORIĆ. "RAZVOJ MJERNOG INSTRUMENTA ZA PROCJENU ZADOVOLJSTVA INTERNOM KOMUNIKACIJOM." Društvena istraživanja 18, br. 1-2 (99-100) (2009): 175-202. https://hrcak.srce.hr/37185
Harvard
TKALAC VERČIČ, A., POLOŠKI VOKIĆ, N., i SINČIĆ ĆORIĆ, D. (2009). 'RAZVOJ MJERNOG INSTRUMENTA ZA PROCJENU ZADOVOLJSTVA INTERNOM KOMUNIKACIJOM', Društvena istraživanja, 18(1-2 (99-100)), str. 175-202. Preuzeto s: https://hrcak.srce.hr/37185 (Datum pristupa: 02.12.2020.)
Vancouver
TKALAC VERČIČ A, POLOŠKI VOKIĆ N, SINČIĆ ĆORIĆ D. RAZVOJ MJERNOG INSTRUMENTA ZA PROCJENU ZADOVOLJSTVA INTERNOM KOMUNIKACIJOM. Društvena istraživanja [Internet]. 2009 [pristupljeno 02.12.2020.];18(1-2 (99-100)):175-202. Dostupno na: https://hrcak.srce.hr/37185
IEEE
A. TKALAC VERČIČ, N. POLOŠKI VOKIĆ i D. SINČIĆ ĆORIĆ, "RAZVOJ MJERNOG INSTRUMENTA ZA PROCJENU ZADOVOLJSTVA INTERNOM KOMUNIKACIJOM", Društvena istraživanja, vol.18, br. 1-2 (99-100), str. 175-202, 2009. [Online]. Dostupno na: https://hrcak.srce.hr/37185. [Citirano: 02.12.2020.]

Sažetak
The paper describes the development of an instrument –
Orga-nizational communication satisfaction questionnaire
(UPZIK). The development of the questionnaire went
through two stages. The first stage included the development
of the original questionnaire with 107 items, administered
to 259 respondents. Based on the results of a factor analysis,
the original questionnaire was refined and reduced to its
final form – a short (32 item) instrument with 8
organizational communication satisfaction dimensions.
The second stage comprised of the application of the final
instrument in one big Croatian enterprise (total of 169
respondents). The repeated factor analysis and analysis of
dimensions revealed that the instrument is: (1) reliable and
valid, (2) comparable to existing findings worldwide, but still
culturally specific, and (3) applicable for future theoretical and
practical work.

Ključne riječi
internal communication; internal communication satisfaction; internal communication satisfaction audit Gruppeninterne Kommunikation

Hrčak ID: 37185

URI
https://hrcak.srce.hr/37185

[hrvatski] [njemački]

Posjeta: 4.033 *