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IMPLEMENTATION AND FURTHER DEVELOPMENT OF QUALITY MANAGEMENT SYSTEM ACORDING TO ISO 9001 STANDARD AT THE DEPARTMENT OF CARDIAC SURGERY, DUBRAVA UNIVERSITY HOSPITAL DUBRAVA

Davor Barić ; Dubrava University Hospital
Kristina Brkić ; Dubrava University Hospital
Željko Sutlić ; Dubrava University Hospital
Nada Nikić ; Dubrava University Hospital
Milka Grubišić ; Dubrava University Hospital
Ana Devčić-Jeres ; Dubrava University Hospital

Puni tekst: engleski, pdf (614 KB) str. 11-20 preuzimanja: 462* citiraj
APA 6th Edition
Barić, D., Brkić, K., Sutlić, Ž., Nikić, N., Grubišić, M. i Devčić-Jeres, A. (2007). IMPLEMENTATION AND FURTHER DEVELOPMENT OF QUALITY MANAGEMENT SYSTEM ACORDING TO ISO 9001 STANDARD AT THE DEPARTMENT OF CARDIAC SURGERY, DUBRAVA UNIVERSITY HOSPITAL DUBRAVA. Poslovna izvrsnost, 1 (1), 11-20. Preuzeto s https://hrcak.srce.hr/38520
MLA 8th Edition
Barić, Davor, et al. "IMPLEMENTATION AND FURTHER DEVELOPMENT OF QUALITY MANAGEMENT SYSTEM ACORDING TO ISO 9001 STANDARD AT THE DEPARTMENT OF CARDIAC SURGERY, DUBRAVA UNIVERSITY HOSPITAL DUBRAVA." Poslovna izvrsnost, vol. 1, br. 1, 2007, str. 11-20. https://hrcak.srce.hr/38520. Citirano 06.12.2019.
Chicago 17th Edition
Barić, Davor, Kristina Brkić, Željko Sutlić, Nada Nikić, Milka Grubišić i Ana Devčić-Jeres. "IMPLEMENTATION AND FURTHER DEVELOPMENT OF QUALITY MANAGEMENT SYSTEM ACORDING TO ISO 9001 STANDARD AT THE DEPARTMENT OF CARDIAC SURGERY, DUBRAVA UNIVERSITY HOSPITAL DUBRAVA." Poslovna izvrsnost 1, br. 1 (2007): 11-20. https://hrcak.srce.hr/38520
Harvard
Barić, D., et al. (2007). 'IMPLEMENTATION AND FURTHER DEVELOPMENT OF QUALITY MANAGEMENT SYSTEM ACORDING TO ISO 9001 STANDARD AT THE DEPARTMENT OF CARDIAC SURGERY, DUBRAVA UNIVERSITY HOSPITAL DUBRAVA', Poslovna izvrsnost, 1(1), str. 11-20. Preuzeto s: https://hrcak.srce.hr/38520 (Datum pristupa: 06.12.2019.)
Vancouver
Barić D, Brkić K, Sutlić Ž, Nikić N, Grubišić M, Devčić-Jeres A. IMPLEMENTATION AND FURTHER DEVELOPMENT OF QUALITY MANAGEMENT SYSTEM ACORDING TO ISO 9001 STANDARD AT THE DEPARTMENT OF CARDIAC SURGERY, DUBRAVA UNIVERSITY HOSPITAL DUBRAVA. Poslovna izvrsnost [Internet]. 2007 [pristupljeno 06.12.2019.];1(1):11-20. Dostupno na: https://hrcak.srce.hr/38520
IEEE
D. Barić, K. Brkić, Ž. Sutlić, N. Nikić, M. Grubišić i A. Devčić-Jeres, "IMPLEMENTATION AND FURTHER DEVELOPMENT OF QUALITY MANAGEMENT SYSTEM ACORDING TO ISO 9001 STANDARD AT THE DEPARTMENT OF CARDIAC SURGERY, DUBRAVA UNIVERSITY HOSPITAL DUBRAVA", Poslovna izvrsnost, vol.1, br. 1, str. 11-20, 2007. [Online]. Dostupno na: https://hrcak.srce.hr/38520. [Citirano: 06.12.2019.]

Sažetak
The need for quality management system (QMS) at cardiac surgery department has been recognized for some time. QMS should help in management of all processes prevent organizational mistakes and provide a tool for unbiased outcome analysis. Comprehensive process analysis of surgical treatment of cardiac patient has been carried out. Requirements of the ISO 9001:2000 standard: quality management system, management responsibility, resource management, product realization, measurement analysis and improvement, were customized to specifics of cardiac patient treatment. All documentation was written in plain language to serve as practice manual. QMS emphasis is routine investigation of all adverse events and statistical analysis of trends in treatment. After 22 months, QMS has been certified according to ISO 9001:2000 standard for scope of cardiac surgery, cardiac anaesthesia, intensive care and perfusion. The implemented QMS has ensured consistency and improvement of working practice, which in turn provided better control over achieved medical results and higher patient satisfaction.

Ključne riječi
quality management system; cardiac surgery; ISO 9001:2000; scope; improvement

Hrčak ID: 38520

URI
https://hrcak.srce.hr/38520

[hrvatski]

Posjeta: 1.276 *