APA 6th Edition Lazibat, T. i Baković, T. (2007). ŠEST SIGMA SUSTAV ZA UPRAVLJANJE KVALITETOM. Poslovna izvrsnost, 1 (1), 55-66. Preuzeto s https://hrcak.srce.hr/38522
MLA 8th Edition Lazibat, Tonći i Tomislav Baković. "ŠEST SIGMA SUSTAV ZA UPRAVLJANJE KVALITETOM." Poslovna izvrsnost, vol. 1, br. 1, 2007, str. 55-66. https://hrcak.srce.hr/38522. Citirano 15.01.2021.
Chicago 17th Edition Lazibat, Tonći i Tomislav Baković. "ŠEST SIGMA SUSTAV ZA UPRAVLJANJE KVALITETOM." Poslovna izvrsnost 1, br. 1 (2007): 55-66. https://hrcak.srce.hr/38522
Harvard Lazibat, T., i Baković, T. (2007). 'ŠEST SIGMA SUSTAV ZA UPRAVLJANJE KVALITETOM', Poslovna izvrsnost, 1(1), str. 55-66. Preuzeto s: https://hrcak.srce.hr/38522 (Datum pristupa: 15.01.2021.)
Vancouver Lazibat T, Baković T. ŠEST SIGMA SUSTAV ZA UPRAVLJANJE KVALITETOM. Poslovna izvrsnost [Internet]. 2007 [pristupljeno 15.01.2021.];1(1):55-66. Dostupno na: https://hrcak.srce.hr/38522
IEEE T. Lazibat i T. Baković, "ŠEST SIGMA SUSTAV ZA UPRAVLJANJE KVALITETOM", Poslovna izvrsnost, vol.1, br. 1, str. 55-66, 2007. [Online]. Dostupno na: https://hrcak.srce.hr/38522. [Citirano: 15.01.2021.]
Sažetak The concept of Six Sigma is often credited with revolutionizing business activities of world’s biggest companies such as Motorola, General Electric etc. Improvements did not only come in the form of increased product and service quality but also in the form of total profitability enlargement. This paper offers a short description of statistical groundings that are necessary for understanding Six Sigma. The way Six Sigma really operates, concerning project selection and process improvements, is also presented. Each step of the basic DMAIC Six Sigma methodologies is described, together with explanation of roles each individual has to play according to the Six Sigma strict team hierarchy. The last part of the paper copes with only a small but most important number of Six Sigma quality management tools.