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SIX SIGMA QUALITY MANAGEMENT SYSTEM

Tonći Lazibat ; Faculty of Economics and Business Zagreb
Tomislav Baković ; Faculty of Economics and Business Zagreb

Puni tekst: hrvatski, pdf (862 KB) str. 55-66 preuzimanja: 3.380* citiraj
APA 6th Edition
Lazibat, T. i Baković, T. (2007). ŠEST SIGMA SUSTAV ZA UPRAVLJANJE KVALITETOM. Poslovna izvrsnost, 1 (1), 55-66. Preuzeto s https://hrcak.srce.hr/38522
MLA 8th Edition
Lazibat, Tonći i Tomislav Baković. "ŠEST SIGMA SUSTAV ZA UPRAVLJANJE KVALITETOM." Poslovna izvrsnost, vol. 1, br. 1, 2007, str. 55-66. https://hrcak.srce.hr/38522. Citirano 18.01.2020.
Chicago 17th Edition
Lazibat, Tonći i Tomislav Baković. "ŠEST SIGMA SUSTAV ZA UPRAVLJANJE KVALITETOM." Poslovna izvrsnost 1, br. 1 (2007): 55-66. https://hrcak.srce.hr/38522
Harvard
Lazibat, T., i Baković, T. (2007). 'ŠEST SIGMA SUSTAV ZA UPRAVLJANJE KVALITETOM', Poslovna izvrsnost, 1(1), str. 55-66. Preuzeto s: https://hrcak.srce.hr/38522 (Datum pristupa: 18.01.2020.)
Vancouver
Lazibat T, Baković T. ŠEST SIGMA SUSTAV ZA UPRAVLJANJE KVALITETOM. Poslovna izvrsnost [Internet]. 2007 [pristupljeno 18.01.2020.];1(1):55-66. Dostupno na: https://hrcak.srce.hr/38522
IEEE
T. Lazibat i T. Baković, "ŠEST SIGMA SUSTAV ZA UPRAVLJANJE KVALITETOM", Poslovna izvrsnost, vol.1, br. 1, str. 55-66, 2007. [Online]. Dostupno na: https://hrcak.srce.hr/38522. [Citirano: 18.01.2020.]

Sažetak
The concept of Six Sigma is often credited with revolutionizing business activities of world’s biggest companies such as Motorola, General Electric etc. Improvements did not only come in the form of increased product and service quality but also in the form of total profitability enlargement. This paper offers a short description of statistical groundings that are necessary for understanding Six Sigma. The way Six Sigma really operates, concerning project selection and process improvements, is also presented. Each step of the basic DMAIC Six Sigma methodologies is described, together with explanation of roles each individual has to play according to the Six Sigma strict team hierarchy. The last part of the paper copes with only a small but most important number of Six Sigma quality management tools.

Ključne riječi
DMAIC methodologies; sigma level; Design of Experiments; Kano model

Hrčak ID: 38522

URI
https://hrcak.srce.hr/38522

[hrvatski]

Posjeta: 5.415 *