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THE SIGNIFICANCE AND ROLE OF TRUST IN AN ORGANIZATION WITHIN THE PROCESSES OF COMMUNICATION AND CONTROL
Jure KOVAČ
; Faculty of Organizational Sciences, Kranj
Manca JESENKO
; Faculty of Organizational Sciences, Kranj
Sažetak
Today, studying trust within society is a very current topic.
The significance and role, which trust plays in the post-
-industrial society is multi-layered. Without a doubt, trust
within different institutions and trust amongst individual
institutions has been at the forefront in recent time.
Often the level of trust individual institutions enjoy
depends on the success and efficiency of their operations.
In the paper, the authors have exposed the significance
and role that trust plays within organizations. The level of
trust within an organization is very important for each
individual who is a member of some organization. In the
paper, the authors have shown the results of the empirical
research on the correlation between the levels of trust within
a certain organization and the impact on the form of
supervision and communication in implementing tasks. They
established that the greater the levels of trust within an
organization, less formalized forms of delegating tasks are
required and the level of informal communication is greater.
These stated facts increase the efficiency of the management
processes and with this the success of the organization as a
whole.
Ključne riječi
trust; organization; control; formalization; communication
Hrčak ID:
52205
URI
Datum izdavanja:
1.5.2010.
Posjeta: 6.846 *