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SYSTEM PROCEDURES AND ERRORS IN CLIENTS DATA SYNCHRONIZATION IN INSURANCE COMPANIES

Ostojić Josip ; Croatia osiguranje d.d Zagreb, Croatia
Mile Pavlić ; Department of Informatics, University of Rijeka, Rijeka, Croatia
Zdravko Dovedan ; Faculty of Philosophy, University of Zagreb, Zagreb, Croatia

Puni tekst: engleski, pdf (344 KB) str. 96-104 preuzimanja: 333* citiraj
APA 6th Edition
Josip, O., Pavlić, M. i Dovedan, Z. (2010). SYSTEM PROCEDURES AND ERRORS IN CLIENTS DATA SYNCHRONIZATION IN INSURANCE COMPANIES. Informatologia, 43 (2), 96-104. Preuzeto s https://hrcak.srce.hr/55836
MLA 8th Edition
Josip, Ostojić, et al. "SYSTEM PROCEDURES AND ERRORS IN CLIENTS DATA SYNCHRONIZATION IN INSURANCE COMPANIES." Informatologia, vol. 43, br. 2, 2010, str. 96-104. https://hrcak.srce.hr/55836. Citirano 25.02.2021.
Chicago 17th Edition
Josip, Ostojić, Mile Pavlić i Zdravko Dovedan. "SYSTEM PROCEDURES AND ERRORS IN CLIENTS DATA SYNCHRONIZATION IN INSURANCE COMPANIES." Informatologia 43, br. 2 (2010): 96-104. https://hrcak.srce.hr/55836
Harvard
Josip, O., Pavlić, M., i Dovedan, Z. (2010). 'SYSTEM PROCEDURES AND ERRORS IN CLIENTS DATA SYNCHRONIZATION IN INSURANCE COMPANIES', Informatologia, 43(2), str. 96-104. Preuzeto s: https://hrcak.srce.hr/55836 (Datum pristupa: 25.02.2021.)
Vancouver
Josip O, Pavlić M, Dovedan Z. SYSTEM PROCEDURES AND ERRORS IN CLIENTS DATA SYNCHRONIZATION IN INSURANCE COMPANIES. Informatologia [Internet]. 2010 [pristupljeno 25.02.2021.];43(2):96-104. Dostupno na: https://hrcak.srce.hr/55836
IEEE
O. Josip, M. Pavlić i Z. Dovedan, "SYSTEM PROCEDURES AND ERRORS IN CLIENTS DATA SYNCHRONIZATION IN INSURANCE COMPANIES", Informatologia, vol.43, br. 2, str. 96-104, 2010. [Online]. Dostupno na: https://hrcak.srce.hr/55836. [Citirano: 25.02.2021.]

Sažetak
The paper describes activities and errors in customer integration process. It also illustrates a process model of customer data integration in an insurance company’s information system. Basic business processes in insurance companies, sales and damage are the key source of data on customers. The process of business information system integration is necessarily accompanied by the process of customer data integration, as the basic entity type, i.e. the central table in the database. The decomposition of process integration was conducted and the activities of a given stage are described in detail. The process was applied and tested on damage applications and insurance sales applications. The process of customer data integration is decomposed into three stages: analysis, preparation and integration. Each stage consists of more than one activity, and certain activities are further decomposed. The process model of customer synchronisation is also shown, as one of the key activities in customer data integration.

Ključne riječi
customer; integration; syncronization; insurance company; process model

Hrčak ID: 55836

URI
https://hrcak.srce.hr/55836

[hrvatski]

Posjeta: 644 *