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Role of the demographic factors in the process of hotel information systems adoption

Ertugrul Tarcan ; Department of Tourism Management, Alanya Faculty of Business, Akdeniz University, Alanya, Turkey
Ergin Sait Varol ; Vocational School of Technical Sciences, Istanbul University, Istanbul, Turkey

Puni tekst: engleski, pdf (178 KB) str. 127-144 preuzimanja: 607* citiraj
APA 6th Edition
Tarcan, E. i Varol, E.S. (2010). Role of the demographic factors in the process of hotel information systems adoption. Turizam, 58 (2), 127-144. Preuzeto s https://hrcak.srce.hr/59325
MLA 8th Edition
Tarcan, Ertugrul i Ergin Sait Varol. "Role of the demographic factors in the process of hotel information systems adoption." Turizam, vol. 58, br. 2, 2010, str. 127-144. https://hrcak.srce.hr/59325. Citirano 19.07.2019.
Chicago 17th Edition
Tarcan, Ertugrul i Ergin Sait Varol. "Role of the demographic factors in the process of hotel information systems adoption." Turizam 58, br. 2 (2010): 127-144. https://hrcak.srce.hr/59325
Harvard
Tarcan, E., i Varol, E.S. (2010). 'Role of the demographic factors in the process of hotel information systems adoption', Turizam, 58(2), str. 127-144. Preuzeto s: https://hrcak.srce.hr/59325 (Datum pristupa: 19.07.2019.)
Vancouver
Tarcan E, Varol ES. Role of the demographic factors in the process of hotel information systems adoption. Turizam [Internet]. 2010 [pristupljeno 19.07.2019.];58(2):127-144. Dostupno na: https://hrcak.srce.hr/59325
IEEE
E. Tarcan i E.S. Varol, "Role of the demographic factors in the process of hotel information systems adoption", Turizam, vol.58, br. 2, str. 127-144, 2010. [Online]. Dostupno na: https://hrcak.srce.hr/59325. [Citirano: 19.07.2019.]

Sažetak
With the ever changing business environment of more and innovative competitors, information technologies (ITs) have become a strategic tool for attaining competitive advantages in organizations. The hospitality sector also extensively relies on the hotel information systems (HISs) to improve their organizational outputs. HISs being up to the expectations of the stakeholders have a great potential in achieving higher levels of service quality and satisfaction with lower costs. Hence, it should be taken into account the roles of the factors influencing intention to use (IU) of an information system (HIS) before any such system is applied. Then this study attempts to examine the impact of the demographic factors on employees’ beliefs and intentions of usage related to HISs in the five star hotels context in Turkey. For this assessment, a modified version of the technology acceptance model (TAM) extended with the gender (GEN), age (AGE) and level of education (EDU) variables had been used. Although the affects of demographic variables on TAM constructs were partially approved, this study indicates that demographic variables will be able to be a helpful tool for managers in better understanding the technology acceptance process, and in decision making process for the right choice of HISs.

Ključne riječi
demographic factors; hotel information systems; technology acceptance model; information technology acceptance; Turkey

Hrčak ID: 59325

URI
https://hrcak.srce.hr/59325

Posjeta: 1.059 *