THE TRAINING METHODS IN MUNICIPAL ENTERPRISES

Abstract

The impact of change on the contemporary business is immense. Regardless of their position in an organisation, employees face changes every day. Change can cause uncertainty, anxiety and discouragement. Given that business processes are becoming increasingly specialised, businesses need to be able to adapt successfully to the demands of the market and changes in the business environment. Targeted and continuous training helps employees acquire skills and knowledge needed to respond to the challenges they face in the workplace.

The main goal of a business is to create value. Increasingly, businesses are starting to realise that human resources are one of the most important resources in achieving that goal. In today’s business environment, the success of a company greatly depends on the competences and motivation of its employees. It is becoming increasingly difficult to maintain employee motivation and engagement, and achieve the desired business outcomes. Employee training is an important factor in meeting this challenge.

The paper presents the results of a survey on employee training methods used by municipal service companies in the Republic of Croatia. An analysis is given of various training methods, explaining the importance and purpose of some of them.