MEČEV, D.; KARDUM GOLEŠ, I. PRIMARY HEALTHCARE SERVICE QUALITY MEASUREMENT: SERVQUAL SCALE. Ekonomski vjesnik/Econviews - Review of Contemporary Business, Entrepreneurship and Economic Issues, [S. l.], v. 28, n. 1, p. 161–177, 2015. Disponível em: https://hrcak.srce.hr/ojs/index.php/ekonomski-vjesnik/article/view/3145. Acesso em: 2 may. 2024.