SELJAN, S. Total Quality Management Practice in Croatian Language Service Provider Companies. ENTRENOVA - ENTerprise REsearch InNOVAtion, [S. l.], v. 4, n. 1, p. 431–439, 2018. Disponível em: https://hrcak.srce.hr/ojs/index.php/entrenova/article/view/13946. Acesso em: 24 nov. 2024.