GRDOŠIĆ, L. Operational Risks in the Banking Industry. ENTRENOVA - ENTerprise REsearch InNOVAtion, [S. l.], v. 2, n. 1, p. 147–154, 2016. Disponível em: https://hrcak.srce.hr/ojs/index.php/entrenova/article/view/14206. Acesso em: 22 nov. 2024.