MEŠTROVIĆ, D. The Impact of Service Quality on Students’ Satisfaction and the Word-of-Mouth: The Case of the University of Rijeka Departments. ENTRENOVA - ENTerprise REsearch InNOVAtion, [S. l.], v. 2, n. 1, p. 343–348, 2016. Disponível em: https://hrcak.srce.hr/ojs/index.php/entrenova/article/view/14234. Acesso em: 1 jun. 2024.