BONAZZI, R.; SCHEGG, R. An Alternative to Online Travel Agencies for Retention of Hotel Customers. ENTRENOVA - ENTerprise REsearch InNOVAtion, [S. l.], v. 2, n. 1, p. 219–224, 2016. Disponível em: https://hrcak.srce.hr/ojs/index.php/entrenova/article/view/14216. Acesso em: 18 may. 2024.