Rekettye, G., and G. Rekettye, Jr. “The Effects of Digitalization on Customer Experience”. ENTRENOVA - ENTerprise REsearch InNOVAtion, vol. 5, no. 1, Oct. 2019, pp. 340-6, https://hrcak.srce.hr/ojs/index.php/entrenova/article/view/13774.