Knowledge Management in Health Care Education

Authors

  • Judita Peterlin School of Economics and Business, University of Ljubljana, Slovenia
  • Vlado Dimovski School of Economics and Business, University of Ljubljana, Slovenia
  • Simon Colnar School of Economics and Business, University of Ljubljana, Slovenia
  • Sandra Penger School of Economics and Business, University of Ljubljana, Slovenia
  • Barbara Grah School of Economics and Business, University of Ljubljana, Slovenia

Keywords:

knowledge, management, health care, students

Abstract

Knowledge management is a vital source of sustainable competitive advantage in all social areas, including health care. In this paper, we present insight into previous knowledge of students of health care related to the management domain and their expectations regarding what they aim to gain at the course. We collected 57 valid data entries, 42 females and 15 males, and analyzed it by using the content analysis. The average age of our respondents was 21 years. Results are presented, and key identified themes offer several educational implications. Students wish to learn organizational techniques, team management tools, and leadership development tools, mainly.

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

References

Alavi, M., Leidner, D. E. (2001), “Review: knowledge management and knowledge management systems: conceptual foundations and research issues“, MIS Quarterly, Vol. 25, No. 1, pp. 107-136.

Aldred, J. (2002), “Untangling the knowledge web“, Knowledge Management, Vol. 9, pp. 23- 32.

Amayah, A. T. (2013), “Determinants of knowledge sharing in a public sector organization“, Journal of Knowledge Management“, Vol. 17, No. 3, pp. 454-471.

Arora, E. (2011), “Knowledge management in public sector“, Journal of Arts Science & Commerce, Vol. 2, No. 1, pp. 165-171.

Bali, R. K., Dwivedi, A. N. (Eds.) (2007). Healthcare Knowledge Management, Springer, New York.

Baskerville, R., Dulipovici, A. (2006), “The theoretical foundations of knowledge management“, Knowledge Management Reseach & Practice, Vol. 4, No. 2, pp. 83-105.

Bate, S. P., Robert, G. (2002), “Knowledge Management and communities of practice in the private sector: lessons for modernizing the National Health Service in England and Wales“, Public Administration, Vol. 80, No. 4, pp. 643-663.

Bock, G. W., Kankanhalli, A., Sharma, S. (2006), “Are norms enough? The role of collaborative norms in promoting organizational knowledge seeking“, European Journal of Information Systems, Vol. 15, No. 4, pp. 357-367.

Butler, T., Murphy, C. (2007), “Understanding the design of information technologies for knowledge management in organizations: a pragmatic perspective“, Information Systems Journal, Vol. 17, No 2, pp. 143-163.

Chua, A., Lam, W. (2005), “Why KM projects fail: a multi-case analysis“, Journal of Knowledge Management, Vol. 9, No. 3, pp. 6-17.

Dawson, R. (2001), “Knowledge capabilities as the focus of organizational development and strategy“, Journal of Knowledge Management, Vol. 4, No. 4, pp. 320-327.

Dwivedi, A., Bali, R. K., James, A. E., Naguib, R. N. G., Johnston, D. (2002), “Merger of knowledge management and information technology in healthcare: opportunities and challenges, Canadian Conference on Electrical and Computer Engineering CCECE, 12-15 May, IEEE, Winnipeg, Canada, pp. 1194-1199.

Edge, K. (2005), “Powerful public sector knowledge management: a school district example“, Journal of Knowledge Management, Vol. 9, No. 6, pp. 42-52.

El Morr, C., Subercaze, J. (2010), “Knowledge management in health care“, Handbook of Research and Developments in e-Health and Telemedicine: Technological and Social perspectives, IGI Global, Hershey, pp. 490-510.

Franken, A., Braganza, A. (2006), “Organizational forms and knowledge management one size fits all?” International Journal of Knowledge Management Studies, Vol. 1, No. 1-2, pp. 18-37.

Gelard, P., Emamisaleh, K., Hassanabadi, M., Shakouri Rad, M. (2013), “Looking into knowledge management from organizational structure perspective,” International Review of Management and Business Research, Vol. 2, No. 2, pp. 518-529.

Gill, S. J. (2009), Developing a Learning Culture in Nonprofit Organizations, SAGE, Thousand Oaks.

Guptill, J. (2005), “Knowledge management in health care“, Journal of Health Care Finance, Vol. 31, No. 3, pp. 10-4.

Hicks, R., Dattero, R., Galup, S. (2006), “The five-tier knowledge management hierarchy“, Journal of Knowledge Management, Vol. 10, No. 1, pp. 19-31.

Hojabri, R., Eftekhar, F., Sharifi, M., Hatamian, A. (2014), “Knowledge management in an Iranian health organization: investigation of critical success factors“, The International Journal of Industrial Distribution & Business, Vol. 5, No. 4, pp. 31-42.

Hulse, N. C., Galland, J., Borsato E. P. (Eds.) (2012), “Evolution in clinical knowledge management strategy at intermoutain healthcare”, AMIA Annual Symposium Proceedings, Vol. 2012, pp. 390-399.

Karamat, A., Tong, S. R., Ahmad, N., Waheed, A., Khan, S. (2018), “Barriers to knowledge management in the health sector of Pakistan“, Sustainability, Vol. 10, No. 11, pp. 41-55.

Karamitri, I., Talias, M.A., Bellali, T. (2017), “Knowledge management practices in healthcare settings: a systematic review”, The International journal of health planning and management, Vol. 32, No.1, pp.4-18.

Kothari, A., Hovanec, N., Hastie, R., Sibbald, S. (2011), “Lessons from the business sector for successful knowledge management in health care: a systematic review“, BMC Health Services Research, Vol. 11, No. 1.

Lettieri, E., Borga, F., Savoldelli, A. (2004), “Knowledge management in non-profit organizations“, Journal of Knowledge Management, Vol. 8, No. 6, pp. 16-30.

Massaro, M., Dumay, J., Garlatti, A. (2015), “Public sector knowledge management: a structured literature review“ Journal of Knowledge Management, Vol. 19, No. 3, pp. 530-558.

Massey, A. P., Montoya-Weiss, M. M. (2006), “Unravelling the temporal fabric of knowledge conversion: a theory of media selection and use“, MIS Quarterly, Vol. 30, No. 1, pp. 99-114.

Meijboom, B., de Haan, J., Verheyen, P. (2004), “Networks for integrated care provision: an economic approach based on opportunism and trust“, Health Policy, Vol. 69, No. 1, pp. 33-43.

Nicolini, D., Powell, J., Conville, P., Martinez-Solano, L. (2008), “Managing knowledge in the healthcare sector. A review“, International Journal of Management Reviews, Vol. 10, No. 3, pp. 245-263.

Orr, M., Sankaran, S. (2007), “Mutual empathy, ambiguity, and the implementation of electronic knowledge management within the complex health system“, Emergence: Complexity and Organization, Vol. 9, No. 1-2, pp. 44-55.

Paul, D. L. (2006), “Collaborative activities in virtual settings: a knowledge management perspective of telemedicine“, Journal of Management Information Systems, Vol. 22, No. 4, pp. 143-176.

Reinhardt, U. E., Hussey, P. S., Anderson, G. F. (2004), “U.S. health care spending in an international context“, Health Affairs, Vol. 23, No. 3, pp. 10-25.

Riege, A. (2005), “Three-dozen knowledge sharing barriers managers must consider“, Journal of Knowledge Management, Vol. 9, No. 3, pp. 18-35.

Russell, J., Greenhalgh, T., Boynton, P., Rigby, M. (2004), “Soft networks for bridging the gap between research and practice: illuminative evaluation of chain“, BMJ, Vol. 328, No. 1174, pp. 3-6.

Sandars, J. (2004), “Knowledge management: something old, something new!“, Work Based Learning in Primary Care, Vol. 2, No. 1, pp. 9-17.

Sensky, T. (2002), “Knowledge Management“, Advances in Psychiatric Treatment, Vol. 8, No. 5, pp. 387-395.

Shahmoradi, L., Safadari, R., Jimma, W. (2017), “Knowledge management implementation and the tools utilized in healthcare for evidence-based decision making: a systematic review“, Ethiopian Journal of Health Science, Vol. 27, No. 5, pp. 541-558.

Shih, D. H., Lu, C. M., Lee, C. H., Parng, Y. J., Wu, K. J., Tseng, M. L. (2018), “A strategic knowledge management approach to circular agrobusiness“, Sustainability, Vol. 10, No. 7, article 2389.

Ward, V., Smith, S., Keen, J., West, R., House, A. (2018), “Creating and implementing local health and wellbeing policy: networks, interactions and collective knowledge creation amongst public sector managers“, Evidence & Policy: A Journal of Research, Debate and Practice, Vol. 14, No. 3, pp. 477-498.

Downloads

Published

2020-09-22

How to Cite

Peterlin, J., Dimovski, V., Colnar, S., Penger, S., & Grah, B. (2020). Knowledge Management in Health Care Education. ENTRENOVA - ENTerprise REsearch InNOVAtion, 6(1), 245–257. Retrieved from https://hrcak.srce.hr/ojs/index.php/entrenova/article/view/13469

Issue

Section

Health, Education, and Welfare