From Learning to Knowledge: Analysis of Relationships between These Organizational Processes

Authors

  • Lejla Turulja School of Economics and Business Sarajevo, Bosnia and Herzegovina
  • Nijaz Bajgorić School of Economics and Business Sarajevo, Bosnia and Herzegovina

Keywords:

knowledge management, organisational learning, information technology, organisation theory, dynamic capabilities

Abstract

Business globalization pressures and rapid technology advances increase the need for firms to continuously change, improve and adapt to changing business environment. Superior business performance is increasingly a function of firm’s ability to develop and implement unique and valuable resources, i.e. dynamic capabilities. Among others, literature recognises organisational learning (OL) capability and knowledge management (KM) capability as two very important capabilities for the firms doing business in the knowledge-based economy. Thus, this study draws on dynamic capability view and organisation theory to clarify the nature of the relationships between OL capability and KM capability. The results show that OL capability positively influence KM capability. Furthermore, shared vision as well as openness and experimentation advance the KM capability while dialog and managerial commitment haven’t been revealed to significantly influence KM capability. The study provides advances in the field of organisational learning and knowledge management literature by offering empirical analysis that confirm the importance of individual constructs of organisational learning capability for successful knowledge management.

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

References

Akgün, A. E., Keskin, H., Byrne, J. C., Lynn, G. S. (2014), "Antecedents and consequences of organizations’ technology sensemaking capability", Technological Forecasting and Social Change, Vol. 88 No. 101, pp. 216–231.

Alegre, J., Chiva, R. (2008), "Assessing the impact of organizational learning capability on product innovation performance: An empirical test", Technovation, Vol. 28 No. 6, pp. 315–326.

Alegre, J., Chiva, R. (2013), "Linking entrepreneurial orientation and firm performance: The role of organizational learning capability and innovation performance", Journal of Small Business Management, Vol. 51 No. 4, pp. 491–507.

Apak, S., Tuncer, G., Atay, E., Naime, İ. K. (2012), "Insights From Knowledge Management to Radical Innovation: “Internet Banking Applications in the European Union,” Procedia - Social and Behavioral Sciences, Vol. 41, pp. 45–50.

Calantone, R. J., Cavusgil, S. T., Zhao, Y. (2002), "Learning Orientation, Firm Innovation, and Firm Performance", Industrial Management & Data Systems, Vol. 31, pp. 515–524.

Chen, J.-S., Tsou, T. T., Huang, A. Y.-H. (2009), "Service Delivery Innovation: Antecedents and Impact on Firm Performance", Journal of Service Research, Vol. 12 No. 1, pp. 36–55.

Chen, L., Fong, P. S. W. (2013), "Visualizing Evolution of Knowledge Management Capability in Construction Firms", Journal of Construction Engineering and Management, Vol. 139 No. 7, pp. 839–851.

Chiva, R., Alegre, J., Lapiedra, R. (2007), "Measuring organisational learning capability among the workforce", International Journal of Manpower, Vol. 28 No. 3/4, pp. 224–242.

Cui, A. S., Griffith, D. A., Cavusgil, S. T. (2005), "The Influence of Competitive Intensity and Market Dynamism on Knowledge Management Capabilities of Multinational Corporation Subsidiaries", Journal of International Marketing, Vol. 13 No. 3, pp. 32–53.

Davenport, T. H., Prusak, L. (1997), Information ecology: Mastering the information and knowledge environment, Oxford University Press on Demand.

Grant, R. (1996), "Toward a knowledge based theory of the firm", Strategic Management Journal, Vol. 17 No. 17, pp. 109–122.

Hatch, M. J., Cunliffe, A. L. (3013), Organization Theory: modern, symbolic and postmodern perspective, Oxford, University Press, UK.

Hsu, I.-C., Sabherwal, R. (2011), "From Intellectual Capital to Firm Performance: The Mediating Role of Knowledge Management Capabilities", IEEE Transactions on Engineering Management, Vol. 58 No. 4, pp. 626–642.

Jerez-Gómez, P., Céspedes-Lorente, J., Valle-Cabrera, R. (2005), "Organizational learning capability: A proposal of measurement", Journal of Business Research, Vol. 58 No. 6, pp. 715–725.

Ju, T. L., Li, C.-Y., Lee, T.-S. (2006), "A contingency model for knowledge management capability and innovation", Industrial Management & Data Systems, Vol. 106 No. 6, pp. 855–877.

Kyrgidou, L. P., Spyropoulou, S. (2012), "Drivers and Performance Outcomes of Innovativeness: An Empirical Study", British Journal of Management available at: https://doi.org/10.1111/j.1467-8551.2011.00803.x (21 March 2017)

Lai, Y., Lin, F. (2012), "The Effects of Knowledge Management and Technology Innovation on New Product Development Performance -An Empirical Study of Taiwanese Machine Tools Industry", Procedia - Social and Behavioral Sciences, Vol. 40, pp. 157–164.

Liao, S., Wu, C. C. (2009), "The relationship among knowledge management, organizational learning, and organizational performance", International Journal of Business and Management, Vol. 4 No. 4, pp. 64–76.

López-Cabrales, Á., Real, J. C., Valle, R. (2011), "Relationships between human resource management practices and organizational learning capability: The mediating role of human capital", Personnel Review, Vol. 40 No. 3, pp. 344–363.

Martinez-Conesa, I., Soto-Acosta, P., Carayannis, E. G. (2017), "On the path towards open innovation: Assessing the role of knowledge management capability and environmental dynamism in SMEs", Journal of Knowledge Management, Vol. 21 No. 3, JKM-09-2016-0403, available at: https://doi.org/10.1108/JKM-09-2016-0403 (19 February 2017)

McKeown, I., Philip, G. (2003), "Business transformation, information technology and competitive strategies: Learning to fly", International Journal of Information Management, Vol. 23 No. 1, pp. 3–24.

McKinley, W., Mone, M. A., Moon, G. (1999), "Determinants and devopment of schools in organization theory", Academy of Management Review, Vol. 24 No. 4, pp. 634–648.

Nezam, M. H. K., Ataffar, A., Isfahani, A. N., Shahin, A. (2016), "Human capital and new product development performance efficiency-the mediating role of organisational learning capability", International Journal of Innovation and Learning, Vol. 20 No. 1, pp. 26–46.

Prieto, I. M., Pérez-Santana, M. P. (2014), "Managing innovative work behavior: the role of human resource practices", Personnel Review, Vol. 43 No. 2, pp. 184–208.

Pun, K. F., Nathai-Balkissoon, M. (2011), "Integrating knowledge management into organisational learning", The Learning Organization, Vol. 18 No. 3, pp. 203–223.

Sailer, K., Penn, A. (2010), "Towards an Architectural Theory of Space and Organisations : Cognitive, Affective and Conative Relations in Workplaces", 2nd Workshop on Architecture and Social Architecture, EIASM, Brussels.

Teece, D. J., Pisano, G., Shuen, A. (1997), "Dynamic Capabilities and Strategic Management David", Strategic Management Journal, Vol. 18 No. 7, pp. 509–533.

Downloads

Published

2017-10-31

How to Cite

Turulja, L., & Bajgorić, N. (2017). From Learning to Knowledge: Analysis of Relationships between These Organizational Processes. ENTRENOVA - ENTerprise REsearch InNOVAtion, 3(1), 217–226. Retrieved from https://hrcak.srce.hr/ojs/index.php/entrenova/article/view/14078

Issue

Section

Business Administration & Business Economics, Marketing, Accounting