Enhancing Social Networking Learning by Using Enterprise Social Networks

Authors

  • Ramona-Diana Leon Universitat Politecnica de Valencia, Spain
  • Raúl Rodríguez-Rodríguez Universitat Politecnica de Valencia, Spain
  • Juan-José Alfaro-Saiz Universitat Politecnica de Valencia, Spain

DOI:

https://doi.org/10.54820/entrenova-2023-0036

Keywords:

enterprise social network, higher education institution, students, knowledge sharing, informal learning

Abstract

Social networking learning is emerging in light of the European Skills Agenda and technological development. This aims to incorporate learning techniques in social networking environments to foster formal and informal learning. However, the classical customer-oriented social networks provide an essential learning environment that does not include assessment tools and pedagogical perspectives. The enterprise social networks could fill this gap since they are more flexible, easy to customise, and highly efficient in the organisational learning context. This research, with its practical implications, aims to bring forward the enterprise social networks that can answer higher education demands and the selection criteria that could be considered. An emic approach is employed, and a conceptual design is developed. The results present a multi-criteria decision model that can be used by higher education teachers who want to move forward to social networking learning. The current approach has theoretical and practical implications; it extends the literature on educational technologies and helps teachers decide which enterprise social network they can use in their activities.

Author Biographies

Ramona-Diana Leon, Universitat Politecnica de Valencia, Spain

Ramona-Diana Leon works as an Associate Professor at the Polytechnic University of Valencia. In the past years, she has been involved in several projects related to social media, knowledge management, and quality management. She has published several books, book chapters, and articles in these fields. As a full member of the International Association for Knowledge Management, she collaborated with academics and managers from Romania, Spain, Italy, Greece, and the UK. Her main research interests include enterprise social networks, early warning systems, knowledge sharing and collaborative innovation. The author can be contacted at rleon@cigip.upv.es

Raúl Rodríguez-Rodríguez, Universitat Politecnica de Valencia, Spain

Raúl Rodríguez-Rodríguez is a Full professor in Operations Management at the Polytechnic University of Valencia. He has been a full member of the Research Center of Production Management and Engineering (CIGIP) since 2005, having worked on several Spanish Government and European Projects (i.e. he has been PI of FP7-PEOPLE-2012-IAPP-Knownet, Ref. 324408), being part of the Research Unit of Performance Engineering and Management within Organisations. He has published about 120 research papers in several leading journals and at several international conferences, mainly in decision-making, information systems and operations management. His key research topics include Performance Management Systems, Supply Chain Management and strategic IS. The author can be contacted at raurodro@upv.es

Juan-José Alfaro-Saiz, Universitat Politecnica de Valencia, Spain

Juan-José Alfaro-Saiz is a full professor of business organisation at the Polytechnic University of Valencia. He has been the secretary of the Research Center of Production Management and Engineering (CIGIP) since 2014, having worked on several Spanish Government and European Projects, being part of the Research Unit of Engineering and Performance Management SysteHe has published about 100 research papers in several leading journals and several international conferences, mainly in the area of decision-making, information systems and operations management. His key research topics include Performance Management Systems, Supply Chain Management and strategic IS. The author can be contacted at jalfaro@omp.upv.es

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Published

2024-08-26

How to Cite

Leon, R.-D. ., Rodríguez-Rodríguez, R. ., & Alfaro-Saiz, J.-J. . (2024). Enhancing Social Networking Learning by Using Enterprise Social Networks. ENTRENOVA - ENTerprise REsearch InNOVAtion, 9(1), 400–410. https://doi.org/10.54820/entrenova-2023-0036

Issue

Section

Economic Development, Innovation, Technological Change, and Growth