INTEGRATION PLATFORM IN GLOBAL SUPPLY CHAINS - WHO IS BENEFICIARY AND WHO IS NOT

Abstract

Being a supplier for no matter of what industry, companies have to deal with number of their customer solutions to supply or exchange information about orders, deliveries finally invoices. It often requires of adjustment to different portals, standards and sometimes additional work for customer service and extra charge. There are also the other way around situation where customers connecting to different integration platform of their suppliers and not to forget about transport and logistics sectors where LSP have to connect to different platform based solutions as their customers. The author provides different market related scenarios from different industries and branches examples (automotive, T&L, pharmacy, industry and retail) with showing who is a beneficiary and who in not these scenarios.  The objective of an article is to outline what future possible solutions could be to overcome inconveniences and that all parties could get benefit from such business model. The article is based on professional experience and research on data exchange in global supply chains on Capgemini and Institute of Logistics and Warehousing.