EVALUATION PROBLEM AND ASSESSMENT METHOD OF WAREHOUSE PROCESS EFFICIENCY

Abstract

Warehouse processes are one of the key elements of material flow efficiency along the supply chain. In the literature and scientific research is difficult to find a comprehensive analysis evaluation warehouse processes efficiency. Lack of unambiguous definition makes it impossible to develop a universal method for evaluation of warehouse processes efficiency. In addition, element hampering the standardization of evaluation methods is the specificity of the warehouse processes. Warehouse processes can focus on ensuring flow continuity of the production or distribution process. These problems are condition for conducting detailed scientific research in this area.
Comprehensive analysis of efficiency requires both an operational data relating to technological process, supported by support processes and service, but also the data generated by an information system in order to ensure their reliability and timeliness. For this reason, the efficiency analysis should ultimately affect the warehouse process, taking into account both the material flow and information flow, as well as the aspects of warehouse management and existing feedback.
The main aim of researches presented in the article is improving of product profitability by value and efficiency enhancement of warehouse processes according to score of multi-criteria analysis (MCA) encompassing cost-efficiency and cost-effectiveness analysis – CE|EA or cost benefit analysis – CBA among other. Authors have made attempts of indicators compilation to assess the warehouse processes efficiency, including basic assumptions of Balanced Scorecard.

Key words: warehouse efficiency, warehouse process, logistics controlling