IMPACT OF CHANGES IN STANDARDS AT IMPROVING EFFICIENCY OF WORK AND QUALITY OF WORKING PROCESSES IN MARITIME COMPANIES

Authors

  • Goran Vučur University of Dubrovnik
  • Ivica Miloslavić University of Dubrovnik
  • Maro Bošnjak Maritime-Technical School Dubrovnik

Abstract

The co-ordination of different business factors in the maritime company implies more detailed understanding of the concept of improving standards in business. In order to improve business of the company, it is necessary to continually increase the level of individual human resources standards related to human resource management. In this context, more detailed research into changes in standards related to the training of employees in maritime affairs, the new administrative rules in business and improvement of the convergence of education system, legal regulations and the actual state of affairs related to maritime companies will be explored. The aim of the paper is to explore the above-mentioned parameters in order to link the improvement of standards with changes in certain segments of the work related to the efficiency of work and the improvement of the quality of work processes. The purpose of the paper is to provide an insight into the state of affairs and changes that have occurred in the domain of standards improvement over the last 5 years and to discover their impact on mentioned parameters in a truly limited environment. Since these indicators are impossible to evaluate on the basis of measurable data, the survey is based on assessing seafarer’s estimates. The research methodology is based on data collection through an on-line questionnaire fills by seafarers. The processing of collected data will be based on statistical analysis using correlation and various descriptive statistical methods. Since research is based on the period of the last 5 years, the analysis of the theoretical bases found that no similar research has been carried out so far. The aforesaid issues were explored solely on a theoretical basis, therefore practical research considers interesting to scientific and professional public. The conclusion of the paper gives a cross-section of the continuous process of standardization and explains its impact on the business in the domain of marine logistics.

 

Key words: standards, working processes, enterprise, maritime affairs

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Published

2017-12-04