MISTAKES DURING THE MANAGEMENT OF SUPPLY CHAINS AND METHODS OF ANALYSIS THESE REASONS

Abstract

Building and managing supply chains is not a simple task, during which there are many barriers and challenges. The following article shows what mistakes, difficulties and challenges occur during supply chain management. Analysing the available literature, it can be observed that there are a lot of publications supporting their formation and management, and the problem of their difficulty is little explored. The purpose of this article is to present challenges faced by managers, of medium and large enterprises in Poland, during planning, operation, control and improvement of supply chains. In order to achieve the assumed goal, a survey was conducted among middle and senior managers in many Polish enterprises to indicate the most common difficulties. Production companies from various industries as well as logistics operators were selected for the survey. To systematize these problems, the Deming cycle was used and the challenges were assigned to the stages Plan, Do, Check, Act. This allows a schematic approach to problem solving. The advantage of this article is to propose a methodology to analyse the root causes for errors that were considered the most frequent during the study. The first part of the article presents the problems occurring during the supply chain management, the second part contains the results of research and methods of analysis of the root causes of problems adjusted to the particular phases of the Deming cycle.

Key words: Supply chain building, errors in the formation of supply chains, challenges during the creation of effective supply chains, Deming cycle, management of material and information flows, analysis of root causes