Original scientific paper
https://doi.org/10.1080/1331677X.2020.1867604
Big crisis data, contradictions and perceived value of social media crowdsourcing in pandemics
Khaled Saleh Al-Omoush
Alessandro Zardini
Raed M Al-Qirem
Samuel Ribeiro-Navarrete
Abstract
This study examines the impact of big crisis data on the contradictions, trust and perceived value of social media crowdsourcing
in pandemics. The study also examines the impact of contradictions on trust and the perceived value of social media crowdsourcing. Finally, the study explores the impact of trust on the
perceived value of social media crowdsourcing during pandemics.
Data were collected from 405 respondents to an online survey.
PLS-SEM was used to analyse the data and test the research
model. The results show that big crisis data has a significant positive impact on contradictions and a significant negative impact
on the perceived value of social media crowdsourcing. The results
also confirm a significant negative impact of contradictions and a
significant positive impact of trust on perceived value.
Keywords
Big crisis data; social media crowdsourcing; contradictions; trust; perceived value
Hrčak ID:
301175
URI
Publication date:
31.12.2021.
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