Izvorni znanstveni članak
https://doi.org/10.31306/s.66.4.1
Pilot study: „the impact of medical care procedures on patient safety“
Ivana Herak
; Sveučilište Sjever - SC Varaždin, Varaždin, Hrvatska
*
Marijana Neuberg
; Sveučilište Sjever - SC Varaždin, Varaždin, Hrvatska
* Dopisni autor.
Sažetak
Safety culture impacts the structure and style of health care and safety management in an organization. Bearing in mind the high risks in the health care industry, the implementation of safe procedures in medical care is key to patient safety, clinical outcome and patient satisfaction.
Communication, as one of the crucial skills, is reflected in the patient safety, with studies showing that the overall perception and safety management significantly contribute to the level of patient safety. The quality of medical care, viewed with an awareness of the standards, becomes a challenge due to the increased complexity of services, longer life, and a rising number of non-infectious diseases. World Day of Patient Safety stresses the importance of including patients in the care process in order to reduce errors and improve safety. Safety culture is crucial for patient safety, and is related to the perception of the nurses and technicians. A lack of support, time, and human resources puts pressure on the medical staff which negatively affects the provision of safe medical care.
The study aimed to investigate the participants' perception of the factors in the overall organization and unwanted events and procedures in medical care that affect patient safety. Results indicate a positive attitude of the managing staff regarding patient safety, but also show that errors in administering medical care are frequently caused by insufficient resources. The reported frequency of unwanted incidents varies depending on the hospital department, while the model of medical care is not significantly related to the frequency of reports. There is a need for further investigation in order to increase safety culture and create a working environment that encourages reporting errors, promotes a continuous education of medical staff and thus improves safer patient care.
Ključne riječi
safety culture, medical care, patient, nurse
Hrčak ID:
326349
URI
Datum izdavanja:
8.1.2025.
Posjeta: 0 *