Review article
https://doi.org/10.22598/at/2023.37.SI.99
JUSTICE AS PREREQUISITE OF ACCESSIBLE TOURISM DEVELOPMENT – DO WE COMPREHEND THE CORE OF INCLUSION?
Vanja Krajinović
orcid.org/0000-0002-8369-3599
; University of Zagreb Faculty of Economics & Business, Zagreb, Croatia
Nevenka Čavlek
; University of Zagreb Faculty of Economics & Business, Zagreb, Croatia
Abstract
Accessibility in tourism presupposes that the use and consumption of tourism services and experiences is easily possible regardless of the limitation a person lives with. It is based on the belief that tourism destinations should be inclusive in order to reduce social disparities worldwide. Based on such understanding, this article analyses the importance and role of justice in the process of accessible tourism development and the manner in which inclusion is understood in this process. By applying the concept of universal design in conjunction with reasonable adaptation of infrastructure, the barriers that often exclude people with disabilities from tourism will no longer be an unavoidable obstacle. The study investigates the opinion among the general population of Croatia on accessible tourism development and focuses on gaining an insight into their attitudes towards this subject. The research results show positive overall views regarding such development with a significant level of awareness that the tourism infrastructure is insufficiently accessible. This represents a positive attitude in the society that could serve as a platform for all key stakeholders to build on in order to create a more accessible, inclusive and equitable environment.
Keywords
accessible tourism; inclusion; justice; tourism development; Croatia
Hrčak ID:
330507
URI
Publication date:
29.4.2025.
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