Professional paper
Personal, Promotional and Electronic Media-Based Communication with Users in a Library
Danijela Petrić
; Fran Galović Public Library, Koprivnica, Croatia
Abstract
This text describes various communication activities of librarians, like education, information and advising. One of the goals to achieve was to get the library in the most comprehensive way possible to its users. As today’s education is aimed at teaching an individual to be self-taught, there is a need to teach users to use various sources individually and independently. Within the communications aspects of this survey, and based on the plan to activate users and help them change their opinions on the library, the author analyzed thesurvey results in users’ opinions, standpoints and needs. The author applied a methodology of communication research. The model for the survey was town library »Fran Galovic« of Koprivnica. The results received were used to change opinions and activate library users, in order to achieve improvements in library services. Along with a survey questionnaire, experiences from developed countries were used too, particularly those related to libraries. The paper is focused on an analysis of communication with library users within the model library »Fran Galovic«. It gives clues to possibilities for positive changes and further improvements.
Keywords
communication; library; users; education; information
Hrčak ID:
79111
URI
Publication date:
1.6.2002.
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