Original scientific paper
https://doi.org/10.1515/zireb-2016-0013
When Employers Betray: A Study of Psychological Contract Breach Among Croatian Employees
Zvonimir Galić
; University of Zagreb, Faculty of humanities and social sciences, Zagreb, Croatia.
Maša Tonković Grabovac
; University of Zagreb, Faculty of humanities and social sciences, Zagreb, Croatia.
Irena Gotvald
; University of Zagreb, Faculty of humanities and social sciences, Zagreb, Croatia.
Željko Jerneić
; University of Zagreb, Faculty of humanities and social sciences, Zagreb, Croatia.
Abstract
In this paper we report the results of a study exploring psychological contract breach (PCB) in a heterogeneous sample of Croatian employees (N=363). In addition to reporting PCB, the participants informed us about their basic demographic characteristics, job attitudes (job satisfaction and organizational commitment) and reported three aspects of their job performance (in-role performance, organizational citizenship behavior, counterproductive work behavior). Our analyses showed that PCB experience depended on participants’ characteristics, and, more importantly, was negatively related to job attitudes and job performance. Thus, the detrimental effect of PCB reported in the organizational behavior literature was replicated among Croatian employees.
Keywords
organizational behavior; psychological contract; psychological contract breach; job attitudes; job performance
Hrčak ID:
170567
URI
Publication date:
15.12.2016.
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