Professional paper
IMAGE AS A COMPETITIVE ADVANTAGE ON THE EXAMPLE OF COMPANY ‘’FURNITURE PAVIČIĆ’’
Sandra Soče Kraljević
orcid.org/0000-0002-3551-9721
; Faculty of Economics, University of Mostar
Sanja Pavičić
; Namještaj „Pavičić“ Ljubuški
Abstract
Company image is the image that the public has about the company. The problem the company faces is that different people interpret the message in different ways. Therefore, all activities relating to the image of a company are an acute task. Once created image is not permanent and can be changed, but it requires great effort and considerable time and financial expenditures. Therefore a systematic approach is necessary to create an image that will later be extended and adapted to the wider environmental conditions by communication and other business activities.
Considered in this way, creating and maintaining a competitive advantage is a response to the impulses of companies from the region. It occupies a central place in the company’s strategic thinking. Competitive advantage is also the rational way in which the particular company may appear or compete in selected markets in order to achieve its objectives. The company does not win because of one advantage but because it gradually establishes one by one
advantage in comparison to the other competitors.
Keywords
image; competitive advantage; customer satisfaction; furniture and interior decoration
Hrčak ID:
170910
URI
Publication date:
16.12.2016.
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