Conference paper
CAN CLINICAL USE OF SOCIAL MEDIA IMPROVE QUALITY OF CARE IN MENTAL HEALTH? A HEALTH TECHNOLOGY ASSESSMENT APPROACH IN AN ITALIAN MENTAL HEALTH SERVICE
Wilma Angela Di Napoli
; Healthcare Trust of the Autonomous Province of Trento, Mental Health Department, Trento, Italy
Giandomenico Nollo
; Health care Research and Innovation Program, Autonomous Province of Trento, Trento, Italy
Nicola Pace
; Health care Research and Innovation Program, Autonomous Province of Trento, Trento, Italy
Emanuele Torri
; Autonomous Province of Trento, Department of Health and Social Solidarity, Trento, Italy
Abstract
Clinical use of modern Information and Communication Technologies such as Social Media (SM) can easily reach and empower
groups of population at risk or affected by chronic diseases, and promote improvement of quality of care. In the paper we present an
assessment of SM (i.e. e-mails, websites, on line social networks, apps) in the management of mental disorders, carried out in the
Mental Health Service of Trento (Italy) according to Health Technology Assessment criteria. A systematic review of literature was
performed to evaluate technical features, safety and effectiveness of SM. To understand usage rate and attitude towards new social
technologies of patients and professionals, we performed a context analysis by a survey conducted over a group of 88 psychiatric
patients and a group of 35 professionals. At last, we made recommendations for decision makers in order to promote SM for the
management of mental disorders in a context of prioritization of investments in health care.
Keywords
mental health; information and communication technologies; Health Technology Assessment; systematic review; social media; survey
Hrčak ID:
264461
URI
Publication date:
8.9.2015.
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