Original scientific paper
https://doi.org/10.2478/zireb-2021-0014
Corporate Social Responsibility and Organizational Performance: Mediating Role of Employee Job Satisfaction
Kong YuSheng
; Jiangsu University Zhenjiang, Jiangsu, China
Shaibu Ali
orcid.org/0000-0002-4410-1036
; Jiangsu University Zhenjiang, Jiangsu, China
Alhassan Alolo Abdul-Rasheed Akeji
; Tamale Technical University-Ghana
Abdul-Aziz Ibn Musah
; Tamale Technical University-Ghana
Musah Ismaila
; Jiangsu University Zhenjiang, Jiangsu, China
Abstract
The study assesses the relationship between corporate social responsibility (CSR) and organizational performance of the companies listed on Ghana Stock Exchange (GSE). It further investigates the mediating effects of employee satisfaction on the relationship between CSR and OP. The survey data was collected from 246 responses, comprising junior and senior staff, senior level managers who are in charge of the day-to-day running of the companies and they are in the position to provide adequate and sufficient information with regards to the companies. A SmartPLS (version 3.2.3) was used to analyse the data. The findings of the study show that CSR activities significantly and positively influence organizational performance. This influence is found to be pronounced especially when CSR activities are deliberately exercised toward internal stakeholders. A positive relationship was found between CSR and ESAT, while ESAT also influence OP positively.
Keywords
Corporate Social Responsibility; Employee Job Satisfaction; Organisational Performance
Hrčak ID:
265788
URI
Publication date:
15.11.2021.
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