Original scientific paper

https://doi.org/10.54820/RAKW8731

Digital Maturity of Higher Education Institutions in Bosnia and Herzegovina: Teachers’ Assessment

Mirela Mabić orcid.org/0000-0002-1529-7797 ; University of Mostar, Faculty of Economics, Bosnia and Herzegovina
Daniela Garbin Praničević orcid.org/0000-0002-9341-7598 ; University of Split, Faculty of Economics, Business and Tourism, Croatia

Abstract

This paper presents the research results on digital maturity in higher education institutions in Bosnia and Herzegovina (BiH). Empirical research was conducted among employees of eight public higher education institutions in spring 2020. Digital maturity was examined through seven dimensions. The results show that higher education institutions in BiH started the digitalization process more than five years ago. They have been continuously working on the digitalization of all business processes and activities. According to employees, on a scale from 1 to 5, digitalization of their higher education institutions is somewhere in the middle (between 3 and 4). The institutions have room for improvement in all dimensions.

Keywords

digital maturity; higher education; digitalization

Hrčak ID:

271541

URI

https://hrcak.srce.hr/271541

Publication date:

7.12.2021.

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