A Recipe for Success, Necessary Dimensions of Operations Management: A Case Study based on Walmart's Triumphs
DOI:
https://doi.org/10.54820/entrenova-2022-0034%20Ključne reči:
Strategy, innovation, SCMApstrakt
Purpose: This paper aims to analyse operations management's importance in three main dimensions: having a successful strategy, an efficient supply chain management system, and continuous innovation. The case of Walmart is used to consolidate these three areas. The main methodology of this paper is quantitative. The previous empirical literature on operations management and Walmart will be utilized to assess three important areas of operations management that are relevant for business today. Findings: The results indicate that strategy, supply chain management, and innovation play an important role in effective operations management. Particularly, the research on Walmart has shown that a low-price policy (EDLP) strategy, streamlined supply chain management by constructing communication and relationship networks with suppliers, and routine innovation have enabled Walmart’s success. Limitations: The research only focuses on three operations management areas. Moreover, this research paper only studies Walmart’s case. Thus, its findings may not be generalizable unless more case studies can be analyzed.
Reference
Astalosch, J. (2017), “A Manager’s Guide to Augmented Reality”, Harvard Business Review, November – December, pp. 45-62.
Brea‐Solís, H., Casadesus-Masanell, R., Grifell-Tatjé, E. (2015), “Business Model Evaluation: Quantifying Walmart's Sources of Advantage”, Strategic Entrepreneurship Journal, Vol. 9, No. 1, pp. 12-33.
Chandran, P. M. (2003), “Wal-Mart’s supply chain management practices”, ICFAI Center for Management Research (ICMR).
Clayton, M. C., Raynor, M. E., McDonald, R. (2015), “What is disruptive innovation?”, Harvard business review.
Collis, D. J., Montgomery, C. A. (1995), “Competing on Resources: Strategy in the 1990s”, In Knowledge and strategy, Routledge pp. 25-40.
CSA (2013), “Chain Store Age. Walmart "SPARCs" in stock improvement”, available at http://www.chainstoreage.com/article/walmart-sparcs-stock-improvement (10 Jan 2022)
Fisher, M. L. (1997), “What Is the Right Supply Chain for Your Product?”, Harvard business review, Vol. 75, pp. 105-117.
Garcia, G. J. (2020), “Information Systems Utilization of an Organization: The Case of Walmart Inc.”, College of Computer and Information Science.
Gattorna, J. (2006), “Supply chains are the business”, Supply Chain Management Review, Vol. 10, No. 6, pp. 42-49.
Graham, J. (2016), “How Wal-Mart May Revive U.S. Productivity - And Its Own Fortunes”, available at http://www.investors.com/news/productivity-is-set-to-rise-justlook-at-wal-mar (10 Jan 2022)
Harrison, A. (2003), “Competing through supply chain”s, Athens, Department of Management Science and Technology, Athens University of Economics and Business.
Hayes, R. H., Pisano, G. P. (1994), “Beyond World-Class: The New Manufacturing Strategy”, Harvard business review, Vol. 72 No.1, pp. 77-86.
Hunt, D. V. (2007), “RFID: A Guide to Radio Frequency Identification”, Hoboken, John Wiley & Sons, Inc.
Ibbotson, M. (2016), “How Real-Time Data is Putting Success at Our Fingertips”, available at http://blog.walmart.com/innovation/20160602/how-real-time-data-is-puttingsuccess-at-our-fingertips (10 Jan 2022)
Johnson, P. F. (2008), “Supply chains management at Wal-Mart”, London, Ivey Management Services, Ivey Publishing.
Johnson, P. F., Mark, K. (2007), “Supply Chain Management at Wal-Mart”, Ivey Business School.
Johnson, P. F., Mark, K. (2012), “Half a century of supply chain management at Wal-Mart”, Ivey Publishing.
Kaplan, R. S., Norton, D. P. (2008), “Mastering the Management System”, Harvard business review, Vol. 86, No. 1, pp. 62.
Kharif, O. (2016), “Wal-Mart Tackles Food Safety with Trial of Blockchain”, available at https://www.bloomberg.com/news/articles/2016-11-18/wal-mart-tackles-foodsafety-with-test-of-blockchain-technology (10 Jan 2022)
Krajewski, L. J. (2015), “Operations Management: Processes and Supply Chains”, 11th global edition, Harlow, Pearson Education Limited.
Krajewski, L. J., Ritzman, L. P. (1999), “Operations Management: Strategy and Analysis”, 5th edition, Boston, Addison Wesley Longman.
Logistics, M. H. (2015), “Walmart Wants Drones in the Warehouse, at Curbside and at Home”, available at http://mhlnews.com/transportationdistribution/walmart-wants-drones-warehouse-curbside-and-home (10 Jan 2022)
Mark, K. (2012), Half a century of supply chain management at Wal-Mart, Boston, Harvard Business School Press.
Marr, B. (2017), “Really Big Data at Walmart: Real-Time Insights from Their40+ Petabyte Data Cloud”, available at https://www.forbes.com/sites/bernardmarr/2017/01/23/really-big-data-at-walmart-realtime-insights-from-their-40-petabyte-dat (10 Jan 2022)
Mohamed, K. (2014), “Communication methods adopted by Wal Mart officials for its successful operations”, Asia Pacific Journal of Research, Vol. 1, No.18, pp. 72-77.
Negi, S., & Anand, N. (2014), “Green and Sustainable Supply Chain Management Practices- A Study of WalMart”. In A. D. Dubey (IIM Calcutta), Emerging Business Sustainability (pp. 141-157). New Delhi, India: Research India Publication
Nguyen, T. T. H. (2017), “Wal-Mart’s successfully integrated supply chain and the necessity of establishing the Triple-A supply chain in the 21st century”, Journal of Economics and Management, Vol. 29 No. 3, pp. 102-117.
Pisano, G. P. (2015), “You need an innovation strategy”, Harvard business review, Vol. 93 No. 6, pp. 44-54.
Pisano, G. P., Shih, W. C. (2009), “Restoring American Competitiveness”, Harvard Business Review, Vol. 87, No. 7, pp. 114-125.
Popper, N. (2017), “Blockchain: A Better Way to Track Pork Chops, Bonds, Bad Peanut Butter”, available at https://www.nytimes.com/2017/03/04/business/dealbook/blockchain-ibm-bitcoin.html?_r=0 (10 Jan 2022)
Porter, M. (1996), “What is strategy?”, Harvard Business Review, Vol. 74, No.6, pp. 61-78.
Satell, G. (2017), “The 4 Types of Innovation and the Problems They Solve”, Harvard Business Review, Vol.11, pp. 2-9.
Slack, N., Chambers, S., Johnston, R, (2007), Operations Management, 5th edition, Harlow, Pearson Education Limited.
Smith, M. (2019), “Walmart’s new intelligent retail lab shows a glimpse into the future of retail”, available at https://corporate.walmart.com/newsroom/2019/04/25/walmarts-newintelligent-retail-lab-shows-a-glimpse-into-the-future-of-retail-ir (10 Jan 2022)
Stodder, E. B. (2007), Better thinking, better results: Case study and analysis of an enterprise-wide lean transformation, 2nd ed., Kensington, Conn, Center for Lean Business Management.
Torrie, Y. B. (2009), Best practices on product chemicals management in the retail industry, Lowel, University of Massachusetts.
##submission.downloads##
Objavljeno
Kako citirati
Broj časopisa
Sekcija
Licenca
Sva prava zadržana (c) 2022 ENTRENOVA - ENTerprise REsearch InNOVAtion
Ovaj rad je pod Creative Commons Autorstvo-Nekomercijalno 4.0 Internacionalna licenca.
